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Corporate Operations Manager (COO Track)

Hidden Talent, Louisville, KY, United States


Operations Manager (COO Track)
Company:

CF Capital

Location:

On-Site, Monday to Friday (607 W Main Street, Suite 501, Louisville, KY 40202)

CF Capital is a fast-growing private equity real estate firm based in Louisville, Kentucky. CF Capital acquires, improves, and operates apartment communities across the Midwest and Southeast with a focus on creating better living experiences for residents, stronger returns for investors, and lasting value for the communities it serves.

CF Capital operates under the mission “Elevating Communities Together,” believing that real estate is about more than buildings. It is about creating places people are proud to call home, delivering exceptional experiences for investors and partners, and building a company culture where great people can do meaningful work at a high level.

Today, the firm owns and operates approximately 1,500 apartment units and manages roughly $175M in assets under management. Over the next 3 years, CF Capital plans to scale to 5,000+ units, launch its own property management company, and continue building the systems, people, and infrastructure needed to support that growth. Long term, the company is targeting 20,000+ units over the next 10 years.

This role offers the opportunity to work directly with both founders during one of the most exciting growth phases in the company’s history and help build the operational foundation for what comes next.

Role Trajectory
This role is designed for someone who wants to grow alongside the business over time. While the day-one focus is operational execution and founder support, there is a clear opportunity to expand into a broader leadership role as trust is earned and the company continues to scale.

Progression through each phase is based on demonstrated performance, leadership ability, and alignment with CF Capital’s culture and values. This is not a guaranteed timeline, it is an earned trajectory.

Phase 1: Operations Manager (Months 0–18)
In the first phase, you will own the day-to-day operational execution of the firm. Your primary focus will be building trust with the founders, learning the business inside and out, and ensuring flawless follow-through across all functions.

Responsibilities include:

Managing investor communications coordination, investor portal updates, and investor service requests

Coordinating transaction workflows for acquisitions, refinances, and equity raises

Processing and overseeing investor distributions

Serving as the primary liaison to external accounting and bookkeeping partners, including tax return coordination and K‑1 delivery

Managing calendars, scheduling, travel, and priorities for both co‑founders

Managing and improving the firm’s digital and physical filing systems

Owning meeting preparation, agendas, and follow‑up/accountability tracking

Maintaining, improving, and implementing the firm’s SOP library

Supporting EOS facilitation, including L10 meeting prep, Rock tracking, and scorecard updates

Coordinating events, vendor relationships, and special projects as needed

Proactively identifying operational inefficiencies and implementing solutions

Managing general administrative functions for the corporate team

Phase 2: Chief of Staff (Months 18–36)
As trust and capability grow, the role will expand beyond operational support into broader organizational leadership. In this phase, you will begin acting as a true extension of the founders, helping drive execution and accountability across the business.

Responsibilities may include:

Taking ownership of cross‑functional project coordination and accountability

Managing external vendor and partner relationships independently

Driving follow‑through across internal team members and third‑party partners

Leading process improvement and systems development initiatives

Supporting onboarding and integration of new team members as the firm grows

Beginning limited direct communication with investors and capital partners

Ensuring the founders always have visibility into key initiatives, risks, deadlines, and bottlenecks

Helping prioritize company‑wide initiatives and maintain alignment across the team

Phase 3: Chief Operating Officer (36+ Months)
Long‑term, the right person has the opportunity to grow into a true operational leadership role within the company.

At the COO level, responsibilities may include:

Overseeing all operational functions across the corporate team and future property management company

Owning company‑wide systems, reporting cadence, and communication flow

Leading and managing a growing team, including hiring, onboarding, coaching, and performance management

Driving execution of the company’s strategic plan in partnership with the co‑founders

Representing CF Capital externally with investors, lenders, and partners as appropriate

Identifying and implementing new processes, systems, and infrastructure needed to support continued growth

Significantly reducing founder involvement in day‑to‑day operational execution so leadership can remain focused on growth and strategy

What Success Looks Like
Six months into this role:

95%+ of action items, deadlines, and follow‑ups are completed on time

Investor and partner inquiries are responded to within 24 hours

The right hire will remove 8–10+ hours per week from each founder’s plate within the first six months

The founders have more time to focus on growth and strategy

Projects, priorities, and deadlines are highly organized and visible

Investor communications, distributions, and follow‑ups are happening seamlessly

Processes are documented, improved, and consistently followed

Problems are being solved proactively, not escalated reactively

CF Capital is a metrics‑driven organization, and this role will be measured by execution reliability, responsiveness, and the ability to remove operational burden from the founders.

What We’re Looking For

3–7 years of experience in operations, executive support, project management, consulting, business management, financial operations, or similar environments

Experience supporting founders, executives, or high‑growth teams

Exceptional follow‑through and organizational skills

Strong written and verbal communication

High attention to detail and bias toward action

Comfort operating in a fast‑paced, entrepreneurial environment

Strong systems mindset and ability to improve processes

Ability to balance strategic thinking with hands‑on execution

Experience in real estate, property management, private equity, wealth management, or financial services is preferred but not required

Most importantly, we are looking for someone who is:

High ownership

Relentless with follow‑through

Strong in judgment and decision‑making

Comfortable with ambiguity

Humble enough to handle the unglamorous work

Ambitious enough to grow into leadership

This role is ideal for someone who thrives in a founder‑led environment and wants to earn a seat at the leadership table over time.

Culture Fit Matters
CF Capital operates on EOS and is built around six core values that guide how they work, lead, and grow. Their Core Values are:

Grit —

We find a way. Every time.

Excellence —

High standards aren’t a season. They’re our default.

Ownership —

Own it. All of it.

Growth —

1% better. Every single day.

Integrity —

Your word is the deal.

Mission —

We’re on a mission to elevate communities. Together.

This is a small, highly collaborative team with high standards and no room for passengers. The people who thrive at CF Capital are direct, reliable, driven, and constantly looking for ways to improve.

Compensation & Benefits

$80,000–$90,000 base salary dependent on experience

$5,000–$10,000 annual bonus potential

Fully paid employee health insurance

Dental and vision coverage

PTO + holidays

Direct mentorship from both founders

Future upside potential including profit sharing and long‑term growth opportunity

Clear path from Operations Manager to COO

If you are a high‑agency operator who thrives in a fast‑paced, founder‑led environment and wants the opportunity to grow into a future Chief of Staff or COO role, we would love to hear from you. Hidden Talent is proud to be partnering with CF Capital on this search for an Operations Manager in Louisville, KY. This is an ideal opportunity for candidates with backgrounds in operations, executive support, project management, business operations, real estate, financial services, consulting, or private equity who are looking for a long‑term growth opportunity with a high‑performing team.

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