Supply Chain Manager III: Labor Planning, WWRR Labor Planning
Amazon, Memphis, TN, United States
Supply Chain Manager III: Labor Planning, WWRR Labor Planning
Job ID: 10400234 | Amazon.com Services LLC
The Supply Chain Manager for Labor Planning is a senior individual contributor responsible for designing and delivering end-to-end labor planning solutions across sites and the broader network. This role operates at the intersection of tactical execution and long-term strategic planning, requiring the ability to function independently, navigate ambiguity, and drive decisions that affect multi-site operations and organizational outcomes.
In this role, the manager owns both weekly operational labor planning cycles and longer-horizon analyses that integrate forecasting, transportation, capacity, and finance workstreams. The SCM is expected to set goals, harmonize cross-functional perspectives, and develop scalable, automated solutions that improve labor planning accuracy and cost efficiency across the network.
Key Job Responsibilities
Weekly Responsibilities:
Conduct weekly labor planning for sites and network.
Develop hiring plans and variable labor plans.
Perform labor planning bridging.
Generate weekly reporting on site execution, execution to plan, and labor plan accuracy performance.
Bridge network performance to leadership.
Own input assumptions for supply chain management.
Own short-term capacity management.
Collaborate with Finance on operational plan management/audit and attribution of performance variances.
Delineate responsibilities with Operations and Finance teams.
Strategic & Long-Term Responsibilities:
Collaborate with Demand Planning, Forecasting, and Transportation teams on load-balancing and deviation in arrivals.
Determine cost of inaccurate labor plans.
Optimize labor planning according to costs.
Invest in and produce products that automate labor planning.
Integrate long-term labor planning with capacity planning team.
Develop peak, prime week, and sales labor plans.
Mentor and develop junior team members.
A Day in the Life
Update weekly labor planning models with latest forecasts, run optimization scenarios, and perform variance bridging.
Compile weekly reporting on execution performance, rate metrics, and cost impact of planning inaccuracies.
Lead network labor plan review with senior leadership, presenting hiring strategies and facilitating trade‑off discussions.
Collaborate with Forecasting on volume changes and Transportation on inbound deviations affecting labor timing.
Reconcile assumptions with Finance to attribute performance variances and support OP management.
Progress strategic projects, including peak season labor planning.
Respond to ad hoc escalations on staffing shortages or urgent scenario analysis requests.
Basic Qualifications
5+ years of supply chain experience.
5+ years of program or project management experience.
Experience using data and metrics to determine and drive improvements.
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
Knowledge of Microsoft Excel at an advanced level, including pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Knowledge of SQL at an intermediate level, including compile queries, subqueries, aggregation/grouping, data modification, etc.
Experience using prompt engineering and an ability to effectively interact with AI systems.
Preferred Qualifications
3+ years of driving process improvements experience.
Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
5+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan.
Ability to translate business requirements into AI-driven solutions.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. For more information on benefits, visit https://amazon.jobs/en/benefits.
Location: USA, WA, Bellevue. Salary range: $115,400.00 – $160,000.00 USD annually.
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Job ID: 10400234 | Amazon.com Services LLC
The Supply Chain Manager for Labor Planning is a senior individual contributor responsible for designing and delivering end-to-end labor planning solutions across sites and the broader network. This role operates at the intersection of tactical execution and long-term strategic planning, requiring the ability to function independently, navigate ambiguity, and drive decisions that affect multi-site operations and organizational outcomes.
In this role, the manager owns both weekly operational labor planning cycles and longer-horizon analyses that integrate forecasting, transportation, capacity, and finance workstreams. The SCM is expected to set goals, harmonize cross-functional perspectives, and develop scalable, automated solutions that improve labor planning accuracy and cost efficiency across the network.
Key Job Responsibilities
Weekly Responsibilities:
Conduct weekly labor planning for sites and network.
Develop hiring plans and variable labor plans.
Perform labor planning bridging.
Generate weekly reporting on site execution, execution to plan, and labor plan accuracy performance.
Bridge network performance to leadership.
Own input assumptions for supply chain management.
Own short-term capacity management.
Collaborate with Finance on operational plan management/audit and attribution of performance variances.
Delineate responsibilities with Operations and Finance teams.
Strategic & Long-Term Responsibilities:
Collaborate with Demand Planning, Forecasting, and Transportation teams on load-balancing and deviation in arrivals.
Determine cost of inaccurate labor plans.
Optimize labor planning according to costs.
Invest in and produce products that automate labor planning.
Integrate long-term labor planning with capacity planning team.
Develop peak, prime week, and sales labor plans.
Mentor and develop junior team members.
A Day in the Life
Update weekly labor planning models with latest forecasts, run optimization scenarios, and perform variance bridging.
Compile weekly reporting on execution performance, rate metrics, and cost impact of planning inaccuracies.
Lead network labor plan review with senior leadership, presenting hiring strategies and facilitating trade‑off discussions.
Collaborate with Forecasting on volume changes and Transportation on inbound deviations affecting labor timing.
Reconcile assumptions with Finance to attribute performance variances and support OP management.
Progress strategic projects, including peak season labor planning.
Respond to ad hoc escalations on staffing shortages or urgent scenario analysis requests.
Basic Qualifications
5+ years of supply chain experience.
5+ years of program or project management experience.
Experience using data and metrics to determine and drive improvements.
Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
Knowledge of Microsoft Excel at an advanced level, including pivot tables, macros, index/match, vlookup, VBA, data links, etc.
Knowledge of SQL at an intermediate level, including compile queries, subqueries, aggregation/grouping, data modification, etc.
Experience using prompt engineering and an ability to effectively interact with AI systems.
Preferred Qualifications
3+ years of driving process improvements experience.
Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.
5+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan.
Ability to translate business requirements into AI-driven solutions.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Amazon offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. For more information on benefits, visit https://amazon.jobs/en/benefits.
Location: USA, WA, Bellevue. Salary range: $115,400.00 – $160,000.00 USD annually.
#J-18808-Ljbffr