Business Development Center Associate
Buick GMC Traverse City, Traverse City, MI, United States
Business Development Center Associate | Serra TC
Thanks for checking out this open position on the Serra TC's Business Development Center team! If you're interested in being the first point of contact for many of our customers, answering and directing incoming calls as well as scheduling service appointments in a fast‑paced environment, we hope you'll keep reading and apply.
The schedule for this position is Full Time, Monday‑Saturday with rotating Saturdays and a mid‑week day off. If you enjoy working with people in a fun and forward‑focused environment, this position is for you!
Welcome to Serra TC
Our BDC team knows that what they do is a lot bigger than answering calls and scheduling appointments. This team is a strategic partner within the bustling Sales and Service Teams at Serra TC, collaborating to ensure the needs of our customers are met in a professional, friendly and efficient manner. BDC team members provide these services thanks to an established process for proven success. We’re invested in creating an awesome place to work and we hope that if you join our team, we can learn and grow together for years to come.
What it's like to be a Serra TC Business Development Center Associate?
As a BDC Associate, you will work closely with the Sales and Service Teams to be the front‑line contact for answering incoming calls, directing customers’ questions to the correct department, and scheduling appointments for our Service departments. This is an entry‑level position with growth potential and an opportunity for someone who appreciates consistently achieving turn‑around goals, is enthusiastic, detail‑oriented, has effective communication and active listening skills, and is efficient with timelines. If you want to be part of a dealership with integrity and a BDC team that focuses on teamwork and career building, we want to hear from you!
Job Qualifications and Opportunities
Education and/or Experience – No experience necessary.
Ability to use computer systems effectively.
You will receive additional training and coaching by Serra employees.
Effective communication and active listening skills.
Requirements
Valid Driver's License that meets our company insurance standards.
Willingness to complete a background check.
Willingness to complete a drug screen and MVR.
Physical Demands
Prolonged periods of standing and sitting at a computer desk. Must be able to lift up to 15 pounds at times. Reasonable accommodations may be made to support and enable individuals with disabilities to perform essential functions.
Benefits Package
Medical, Dental, Vision – 1st of the month following 60 days.
HSA.
Short/Long‑term Disability.
Company Paid Life Insurance.
Volunteer Life – Employee, Spouse, Child.
401 K.
Employee Assistance Program (EAP).
Employer Paid College through Degrees @ Work.
Identity Theft Protection.
PTO.
Paid Holidays.
Employee Discounts – Sale/Service/Parts.
#J-18808-Ljbffr
Thanks for checking out this open position on the Serra TC's Business Development Center team! If you're interested in being the first point of contact for many of our customers, answering and directing incoming calls as well as scheduling service appointments in a fast‑paced environment, we hope you'll keep reading and apply.
The schedule for this position is Full Time, Monday‑Saturday with rotating Saturdays and a mid‑week day off. If you enjoy working with people in a fun and forward‑focused environment, this position is for you!
Welcome to Serra TC
Our BDC team knows that what they do is a lot bigger than answering calls and scheduling appointments. This team is a strategic partner within the bustling Sales and Service Teams at Serra TC, collaborating to ensure the needs of our customers are met in a professional, friendly and efficient manner. BDC team members provide these services thanks to an established process for proven success. We’re invested in creating an awesome place to work and we hope that if you join our team, we can learn and grow together for years to come.
What it's like to be a Serra TC Business Development Center Associate?
As a BDC Associate, you will work closely with the Sales and Service Teams to be the front‑line contact for answering incoming calls, directing customers’ questions to the correct department, and scheduling appointments for our Service departments. This is an entry‑level position with growth potential and an opportunity for someone who appreciates consistently achieving turn‑around goals, is enthusiastic, detail‑oriented, has effective communication and active listening skills, and is efficient with timelines. If you want to be part of a dealership with integrity and a BDC team that focuses on teamwork and career building, we want to hear from you!
Job Qualifications and Opportunities
Education and/or Experience – No experience necessary.
Ability to use computer systems effectively.
You will receive additional training and coaching by Serra employees.
Effective communication and active listening skills.
Requirements
Valid Driver's License that meets our company insurance standards.
Willingness to complete a background check.
Willingness to complete a drug screen and MVR.
Physical Demands
Prolonged periods of standing and sitting at a computer desk. Must be able to lift up to 15 pounds at times. Reasonable accommodations may be made to support and enable individuals with disabilities to perform essential functions.
Benefits Package
Medical, Dental, Vision – 1st of the month following 60 days.
HSA.
Short/Long‑term Disability.
Company Paid Life Insurance.
Volunteer Life – Employee, Spouse, Child.
401 K.
Employee Assistance Program (EAP).
Employer Paid College through Degrees @ Work.
Identity Theft Protection.
PTO.
Paid Holidays.
Employee Discounts – Sale/Service/Parts.
#J-18808-Ljbffr