Inbound Digital Banking Support Specialist

TDECU is looking for a Digital Service & Support Representative in Houston, Texas. The role involves delivering exceptional service to members by resolving inquiries related to digital banking and troubleshooting issues. The ideal candidate will have a high school diploma and previous customer service experience, ideally in a call center or banking setting. Strong understanding of digital banking systems and technical support skills are essential. This position focuses on improving member experiences and ensuring high-performance metrics are met.
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