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Logistics Associate (English/Korean Bilingual)

Weverse America Inc., Santa Monica, CA, United States


Location:

Santa Monica, CA

Responsibilities

Manage and coordinate daily inbound and outbound shipments across B2B and B2C channels

Oversee end-to-end order fulfillment from order receipt through final delivery

Monitor shipment status, proactively manage delays, and resolve pending shipment issues

Prepare shipping documentation and support claims and return processes in partnership with Customer Service

Audit freight invoices for accuracy and resolve discrepancies with vendors and carriers

Serve as a primary point of contact for carriers, freight forwarders, and 3PL partners to ensure timely and efficient operations

Maintain and validate shipment and inventory data, identifying discrepancies and implementing corrective actions as needed

Support international shipping operations, ensuring compliance and operational efficiency

Analyze logistics workflows and performance metrics to identify opportunities for process improvements, cost reduction, and lead time optimization

Prepare and interpret weekly and monthly KPI reports, providing insights and recommendations to support operational decision-making

Qualifications

Must be bilingual in English & Korean

3+ years of experience in international and/or domestic logistics, warehouse operations, or supply chain management

Bachelor’s degree or higher preferred

Strong analytical, problem‑solving, and organizational skills

Excellent communication skills with the ability to collaborate cross‑functionally

Ability to operate effectively in a fast‑paced, dynamic environment

Strong technical aptitude with the ability to quickly learn new systems and tools

Proficiency in Microsoft particularly Excel

Ability to travel as needed

Benefits

401(k) Company Match

Unlimited Vacation

Paid Holidays

Flexible Hours

Monthly Cell Phone Reimbursement

Fully Stocked Kitchen with Beverages & Snacks

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