Call Center Lead — Parking Citations & Service

Hudson and Associates, LLC in St. Louis is seeking a Call Center Lead Customer Service Representative to manage inbound customer calls regarding parking citations. This role emphasizes excellent customer service, problem-solving, and accurate information delivery. Ideal candidates should have strong communication skills and a high school diploma with relevant call center and customer service experience. The position involves leading a team, handling complaints, and ensuring adherence to safety protocols. Strong familiarity with Microsoft Office is also needed.
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