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Retail Supervisor

Canada's Wonderland, San Antonio, TX, United States


Retail Supervisor
Job Type: Seasonal

Department: Retail

Pay Rate: $15/hr

Location: Six Flags Fiesta Texas – San Antonio, TX

What We Provide
This is a seasonal Retail Supervisor position at Six Flags Fiesta Texas. Retail Supervisors gain valuable leadership experience overseeing retail operations in one of the most exciting entertainment destinations in Texas. Perks of the job include:

Complimentary park admission for themselves and a guest

Additional complimentary tickets throughout the season

Merchandise and food discounts

Flexible scheduling

Access to Dayforce Wallet

Bi‑weekly pay

Responsibilities
Retail Supervisors oversee one or more retail locations within the park and play a key role in shaping the guest experience and team environment. Supervisors lead with integrity, set the example through professional conduct, and support a positive and inclusive workplace. This is a hands‑on leadership position responsible for operational readiness, guest service excellence, financial accuracy, inventory performance, and team development.

Supervisors are expected to communicate clearly, inspire their teams by demonstrating high standards, take ownership of store performance, and continuously develop both themselves and their team members. Their leadership ensures that every store delivers an efficient, engaging, and guest‑focused experience.

Operational Responsibilities

Supervise multiple retail locations or a high‑volume merchandise store

Ensure daily operational readiness including staffing coverage, merchandise availability, and presentation standards

Oversee opening and closing procedures including cash reconciliation and documentation

Conduct regular inventory checks and assist with stock management and rotation

Ensure compliance with all safety procedures, retail policies, and cash handling standards

Complete administrative duties including scheduling, reporting, recordkeeping, and operational audits

Monitor store performance and support team members in meeting sales and service goals

Maintain merchandise displays and visual presentation standards

Resolve escalated guest concerns related to merchandise, purchases, or store experience

Leadership Responsibilities

Lead with professionalism, integrity, and respect in all interactions

Serve as a role model by demonstrating outstanding guest service and consistent work habits

Build and support a strong team by recognizing strengths, delegating effectively, and promoting teamwork

Communicate information clearly and positively to ensure understanding and alignment

Inspire team members by helping them understand their impact on the guest experience

Take ownership of store performance and follow through on responsibilities

Support training and development for new and experienced team members

Maintain an inclusive, welcoming, and motivating work environment

Encourage open dialogue, feedback, and continuous improvement

Provide regular coaching, performance feedback, and recognition

Qualifications

Previous retail or supervisory experience preferred

Strong leadership, organizational, and communication skills

Experience handling guest concerns and resolving issues professionally

Ability to manage multiple retail locations or high guest volume

Knowledge of retail inventory and point‑of‑sale systems

Ability to work in a fast‑paced environment with shifting priorities

Other Notes

All other duties as assigned or necessary to support the park as a whole.

Reports to Retail Senior Supervisor or Retail Manager.

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