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Customer Service/Collection Agent - HVC 04.06.2026 CF

CBE Companies, Cedar Falls, IA, United States


Overview
NOW HIRING! STOP IN - WALK IN - CALL IN - DON\'T LET THIS OPPORTUNITY PASS YOU BY.

Now is the time to take

THE NEXT STEP

and come to

CBE

for a career. You could start as a

Customer Service/Collections Agent

as soon as Monday, April 6th, 2026.

Job Description
FLEXIBLE SCHEDULES AVAILABLE: Full-time

Full-time (40hr) flexible weekday schedule with 1 required night until 8pm.

In-Office Environment, Competitive Pay, Benefits AND you can earn Commission!

CBE provides 3 weeks paid training and supports you every step of the way!

Strong Belief in Promote from Within (Your New Career is up to you)

Apply TODAY!

Purpose of the Position
As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.

Responsibilities

At least 18 years of age

High School Diploma or GED

9+ months of work history (customer service experience preferred)

Computer and typing skills required

Excellent attendance

Self-starter with great attention to detail

Customer service mindset

Strong communication, persuasion, and negotiation skills

Ability to handle multiple tasks simultaneously

Strong work ethic

A competitive spirit, an unrelenting drive to be the best

Ability to learn new information and integrate processes

Achieve schedule adherence and compliance expectations

Meet productivity and call quality standards as set by the company

Problem solving skills & ability to recommend solutions

Additional Information:

Training: CBE provides 3 weeks of paid training, no call center experience necessary!

Compensation: $14.00 - $15.00 per hour plus commissions.

Location: Positions will be located in our Cedar Falls office.

This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.

CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required.

#CF1

CBE Companies is an equal opportunity employer. We celebrate inclusion and are committed to creating a welcoming environment for all employees.

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