Customer Service/Collection Agent - HVC CF
CBE Companies, Cedar Falls, IA, United States
CBE Companies Collection Associate
Now is the time to take the next step and come to CBE for a career. You could start as a Customer Service/Collections Agent as soon as Monday, April 6th, 2026.
Flexible schedules available: Full-time
Full-time (40hr) flexible weekday schedule with 1 required night until 8pm
In-office environment, competitive pay, benefits and you can earn commission!
CBE provides 3 weeks paid training and supports you every step of the way!
Strong belief in promote from within (your new career is up to you)
Purpose of the Position: As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.
At least 18 years of age
High School Diploma or GED
9+ months of work history (customer service experience preferred)
Computer and typing skills required
Excellent attendance
Self-starter with great attention to detail
Customer service mindset
Strong communication, persuasion, and negotiation skills
Ability to handle multiple tasks simultaneously
Strong work ethic
A competitive spirit, an unrelenting drive to be the best
Ability to learn new information and integrate processes
Achieve schedule adherence and compliance expectations
Meet productivity and call quality standards as set by the company
Problem solving skills & ability to recommend solutions
Additional Information:
Training: CBE provides 3 weeks of paid training, no call center experience necessary!
Compensation: $14.00 - $15.00 + per hour plus commissions.
Location: Positions will be located in our Cedar Falls office.
This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.
CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required.
Now is the time to take the next step and come to CBE for a career. You could start as a Customer Service/Collections Agent as soon as Monday, April 6th, 2026.
Flexible schedules available: Full-time
Full-time (40hr) flexible weekday schedule with 1 required night until 8pm
In-office environment, competitive pay, benefits and you can earn commission!
CBE provides 3 weeks paid training and supports you every step of the way!
Strong belief in promote from within (your new career is up to you)
Purpose of the Position: As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment.
At least 18 years of age
High School Diploma or GED
9+ months of work history (customer service experience preferred)
Computer and typing skills required
Excellent attendance
Self-starter with great attention to detail
Customer service mindset
Strong communication, persuasion, and negotiation skills
Ability to handle multiple tasks simultaneously
Strong work ethic
A competitive spirit, an unrelenting drive to be the best
Ability to learn new information and integrate processes
Achieve schedule adherence and compliance expectations
Meet productivity and call quality standards as set by the company
Problem solving skills & ability to recommend solutions
Additional Information:
Training: CBE provides 3 weeks of paid training, no call center experience necessary!
Compensation: $14.00 - $15.00 + per hour plus commissions.
Location: Positions will be located in our Cedar Falls office.
This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.
CBE Companies is an Equal Opportunity Employer. CBE Companies is committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including pregnancy), sexual orientation, national origin, gender, genetic information, disability, veteran status, or other protected statuses in accordance with applicable federal, state, and local laws. Background check and drug testing required.