Server Support Staff (Food Runner / Expo / Busser)
Lotus Concepts Management, Centennial, CO, United States
About My Neighbor Felix
My Neighbor Felix is a pan-Mexican kitchen and bar inspired by the seven regions of Mexico, delivering bold flavors, vibrant energy, and genuine hospitality. Our team is fast-paced, guest-focused, and built around strong support systems on the floor.
Position Overview
Server Support Staff are a key part of the front-of-house service team , focused entirely on supporting servers and enhancing the guest experience. This role may function as a Food Runner, Expo, or Busser .
This is not a kitchen position — this role operates on the service side of the restaurant and works closely with servers, bartenders, and guests to ensure smooth, efficient service.
Candidates are welcome to apply for one specific role (Food Runner, Expo, or Busser) or for the full support team.
Key Responsibilities
Food Running
Deliver food to guests quickly, accurately, and with proper presentation
Ensure orders are correct before leaving the expo line
Communicate clearly with servers and expo to maintain timing and accuracy
Provide brief, confident food descriptions when dropping dishes
Coordinate communication between kitchen and front-of-house
Organize tickets and ensure orders are complete and properly plated
Control pacing and flow of food during service
Work directly with runners and servers to ensure accuracy and timing
Bussing / Table Support
Clear and reset tables quickly and efficiently
Maintain cleanliness and organization of the dining room and service areas
Assist with water service, refills, and table maintenance
Support servers in maintaining a clean and welcoming environment
General Responsibilities
Support all front-of-house operations as needed
Maintain strong awareness of the dining room and guest needs
Complete opening, running, and closing side work
Follow all health, safety, and sanitation standards
Uphold “Every Guest, Every Time” service expectations
Qualifications
Previous restaurant experience preferred but not required
Ability to work in a fast-paced, high-volume environment
Strong communication and teamwork skills
Positive attitude and willingness to support the team
Availability for nights, weekends, and holidays
Physical Requirements
Ability to stand and walk for extended periods
Ability to lift and carry up to 40 lbs
Frequent bending, reaching, and carrying trays or bus tubs
Hourly wage in compliance with Colorado state law (with participation in tip pool where applicable)
Earned Sick Time in accordance with Colorado Healthy Families and Workplaces Act (HFWA)
25% employee discount at all My Neighbor Felix and ViewHouse locations
Growth opportunities within My Neighbor Felix
How to Apply
Apply directly through this posting, or
Visit the restaurant Monday – Thursday between 2:00 PM – 5:00 PM to apply and speak with a manager
Equal Opportunity Employer
My Neighbor Felix is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on any protected characteristic under applicable law.
#J-18808-Ljbffr
My Neighbor Felix is a pan-Mexican kitchen and bar inspired by the seven regions of Mexico, delivering bold flavors, vibrant energy, and genuine hospitality. Our team is fast-paced, guest-focused, and built around strong support systems on the floor.
Position Overview
Server Support Staff are a key part of the front-of-house service team , focused entirely on supporting servers and enhancing the guest experience. This role may function as a Food Runner, Expo, or Busser .
This is not a kitchen position — this role operates on the service side of the restaurant and works closely with servers, bartenders, and guests to ensure smooth, efficient service.
Candidates are welcome to apply for one specific role (Food Runner, Expo, or Busser) or for the full support team.
Key Responsibilities
Food Running
Deliver food to guests quickly, accurately, and with proper presentation
Ensure orders are correct before leaving the expo line
Communicate clearly with servers and expo to maintain timing and accuracy
Provide brief, confident food descriptions when dropping dishes
Coordinate communication between kitchen and front-of-house
Organize tickets and ensure orders are complete and properly plated
Control pacing and flow of food during service
Work directly with runners and servers to ensure accuracy and timing
Bussing / Table Support
Clear and reset tables quickly and efficiently
Maintain cleanliness and organization of the dining room and service areas
Assist with water service, refills, and table maintenance
Support servers in maintaining a clean and welcoming environment
General Responsibilities
Support all front-of-house operations as needed
Maintain strong awareness of the dining room and guest needs
Complete opening, running, and closing side work
Follow all health, safety, and sanitation standards
Uphold “Every Guest, Every Time” service expectations
Qualifications
Previous restaurant experience preferred but not required
Ability to work in a fast-paced, high-volume environment
Strong communication and teamwork skills
Positive attitude and willingness to support the team
Availability for nights, weekends, and holidays
Physical Requirements
Ability to stand and walk for extended periods
Ability to lift and carry up to 40 lbs
Frequent bending, reaching, and carrying trays or bus tubs
Hourly wage in compliance with Colorado state law (with participation in tip pool where applicable)
Earned Sick Time in accordance with Colorado Healthy Families and Workplaces Act (HFWA)
25% employee discount at all My Neighbor Felix and ViewHouse locations
Growth opportunities within My Neighbor Felix
How to Apply
Apply directly through this posting, or
Visit the restaurant Monday – Thursday between 2:00 PM – 5:00 PM to apply and speak with a manager
Equal Opportunity Employer
My Neighbor Felix is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and do not discriminate based on any protected characteristic under applicable law.
#J-18808-Ljbffr