Health Care Compliance Officer Supervisor
Arizona State Government, Phoenix, AZ, United States
DEPT OF HEALTH SERVICES
The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.
Health Care Compliance Officer Supervisor
Job Location:
150 N 18th Ave, Phoenix, AZ 85007
Posting Details:
Salary: $77,000 | Grade: 23
Job Summary
Performs work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Child Care Facilities Licensing. Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Assists with or conducts initial and annual recertification/compliance inspections of child care facilities regulated by the Department to determine compliance with all applicable regulations. Oversees and/or reviews quality systems by tracking documents, corrective actions, and other quality data. Assists with or conducts advanced level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Provides services that need regulation. Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rulemaking. Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders. Schedules and/or ensures inspections are performed according to regulatory timeframes. Participates in and/or leads staff, advisory committee, and/or stakeholder organization meetings. Provides technical assistance to providers and consumers. Requests, analyzes, and responds to feedback from clients on services. Develops standard and ad-hoc reports, templates, dashboards, and other performance-related metrics. Oversees training program for new employees. Generates training materials and gives presentations to internal/external stakeholders as assigned. Supervises, directs, and provides advice and guidance to lower-level workers.
Job Duties
Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Assists with or conducts initial and annual recertification/compliance inspections of child care facilities regulated by the Department to determine compliance with all applicable regulations. Assists with or conducts advanced level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders. Manages and directs subordinate staff (work assignments, setting priorities, hiring, discipline, provides training, approving leave requests, and preparing evaluations). Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rule making. Provides technical assistance to providers and consumers. Participates in and/or leads staff, advisory committee, and/or stakeholder organization meetings. Requests, analyzes, oversees, and responds to feedback from clients on services. Oversees training program for new employees. Generates training materials and gives presentations to internal/external stakeholders. Oversees and/or reviews quality systems by tracking documents, corrective actions, and other quality data. Develops standard and ad-hoc reports, templates, dashboards, and other performance-related metrics. Other duties as assigned related to the position.
Knowledge, Skills & Abilities (KSAs)
Knowledge of:
Federal regulations
Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers
Good understanding of facility management and operational concepts
Specialized procedures
Performance Management (PM), Continuous Quality Improvement (CQI) and Lean methodologies
Skill in:
Review and reading/interpretation of professional literature and regulations
High level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training
Ability to:
Change priorities as issues arise, problem solve (root cause)
Work independently
Perform reviews
Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data
Support a diverse multi-cultural workforce that reflects the community, promote equal opportunity at all levels of public employment, and create an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination
Selective Preference(s)
Minimum of Bachelor’s degree and 3+ years experience as a surveyor/compliance officer OR Bachelor’s degree and 3+ years experience in management or project management, or similar experience.
Pre-Employment Requirements
Must have driver’s license and ability to travel statewide. Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S. 41-1758.07 or must apply for a level one fingerprint clearance card within 7 working days after beginning employment. Must obtain within 2 years of hire: CLEAR-Basic-National Certified Investigator and Inspector Training Certificate and CLEAR-Specialized-National Certified Investigator and Inspector Training Certificate. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical and dental insurance plans
Paid vacation and sick time
Paid parental leave – up to 12 weeks per year, paid, for newborn or newly-placed foster/adopted child (pilot program)
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award-winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing virginia.hassard@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Retirement
To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. New State employees have a 27-week wait period for contributions to begin.
Contact Us
The State of Arizona is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification. For further information, please visit the benefits page on the main site.
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The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level. We offer a robust benefit package, including the ADHS Student Loan Assistance Program, where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.
Health Care Compliance Officer Supervisor
Job Location:
150 N 18th Ave, Phoenix, AZ 85007
Posting Details:
Salary: $77,000 | Grade: 23
Job Summary
Performs work corresponding to the activities within the Division of Public Health Licensing Services, Bureau of Child Care Facilities Licensing. Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Assists with or conducts initial and annual recertification/compliance inspections of child care facilities regulated by the Department to determine compliance with all applicable regulations. Oversees and/or reviews quality systems by tracking documents, corrective actions, and other quality data. Assists with or conducts advanced level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Provides services that need regulation. Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rulemaking. Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders. Schedules and/or ensures inspections are performed according to regulatory timeframes. Participates in and/or leads staff, advisory committee, and/or stakeholder organization meetings. Provides technical assistance to providers and consumers. Requests, analyzes, and responds to feedback from clients on services. Develops standard and ad-hoc reports, templates, dashboards, and other performance-related metrics. Oversees training program for new employees. Generates training materials and gives presentations to internal/external stakeholders as assigned. Supervises, directs, and provides advice and guidance to lower-level workers.
Job Duties
Assists with or determines the issuing of licenses to licensed facilities and providers, maintaining current licenses by ensuring compliance with all applicable regulations. Assists with or conducts initial and annual recertification/compliance inspections of child care facilities regulated by the Department to determine compliance with all applicable regulations. Assists with or conducts advanced level investigations of the operation of a licensed facility or provider upon receiving a complaint or of an unlicensed facility. Performs, assists or reviews detailed investigative or inspection reports, statements of deficiencies, and correspondence regarding changes in the status of a licensee’s license, or other types of legal orders. Manages and directs subordinate staff (work assignments, setting priorities, hiring, discipline, provides training, approving leave requests, and preparing evaluations). Corresponds with the regulated community or with regulatory bodies, responds to technical questions from licensees, develops standards, participates in rule making. Provides technical assistance to providers and consumers. Participates in and/or leads staff, advisory committee, and/or stakeholder organization meetings. Requests, analyzes, oversees, and responds to feedback from clients on services. Oversees training program for new employees. Generates training materials and gives presentations to internal/external stakeholders. Oversees and/or reviews quality systems by tracking documents, corrective actions, and other quality data. Develops standard and ad-hoc reports, templates, dashboards, and other performance-related metrics. Other duties as assigned related to the position.
Knowledge, Skills & Abilities (KSAs)
Knowledge of:
Federal regulations
Arizona Administrative Code and Arizona Revised Statutes related to licensed facilities and providers
Good understanding of facility management and operational concepts
Specialized procedures
Performance Management (PM), Continuous Quality Improvement (CQI) and Lean methodologies
Skill in:
Review and reading/interpretation of professional literature and regulations
High level of oral and written communication, analytical review, interpersonal relationships, active listening, organizational, evaluation, repetition, education/training
Ability to:
Change priorities as issues arise, problem solve (root cause)
Work independently
Perform reviews
Analyze analytical data, reporting, and evaluation of analyst qualifications providing compliance data
Support a diverse multi-cultural workforce that reflects the community, promote equal opportunity at all levels of public employment, and create an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination
Selective Preference(s)
Minimum of Bachelor’s degree and 3+ years experience as a surveyor/compliance officer OR Bachelor’s degree and 3+ years experience in management or project management, or similar experience.
Pre-Employment Requirements
Must have driver’s license and ability to travel statewide. Must possess a valid level one fingerprint clearance card issued pursuant to A.R.S. 41-1758.07 or must apply for a level one fingerprint clearance card within 7 working days after beginning employment. Must obtain within 2 years of hire: CLEAR-Basic-National Certified Investigator and Inspector Training Certificate and CLEAR-Specialized-National Certified Investigator and Inspector Training Certificate. All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits
The State of Arizona provides an excellent comprehensive benefits package including:
Affordable medical and dental insurance plans
Paid vacation and sick time
Paid parental leave – up to 12 weeks per year, paid, for newborn or newly-placed foster/adopted child (pilot program)
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award-winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing virginia.hassard@azdhs.gov. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
Retirement
To help you build a financially secure future, the State makes monthly contributions to finance your retirement benefit. The State will make a contribution to the ASRS in an amount equal to your contribution. New State employees have a 27-week wait period for contributions to begin.
Contact Us
The State of Arizona is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification. For further information, please visit the benefits page on the main site.
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