Global IT Help Desk Manager – International Ops

The Wendy's Company in Dublin, Ohio is seeking a Manager of International Helpdesk Support to oversee service desk operations. This role is responsible for ensuring high-quality incident resolution and alignment with best practices while managing international helpdesk teams. The ideal candidate will have at least 3 years of experience in restaurant or IT operations, strong communication abilities, and relevant certifications such as ITIL v4 and Lean/Six Sigma. The position offers a competitive salary and significant benefits, including a target annual bonus of 20%.
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