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Legal Assistant (Remote)

Davies North America, Springfield, MA, United States


Job Title:

Legal Assistant

Department:

Legal, Audit & Compliance

Location:

Springfield, MA

Compensation:

$25.00 - $32.80 / hour

Key Responsibilities

Acts as liaison between in-house counsel, claims personnel and outside counsel

Reviews, verifies, logs and sets legal bills in line for payment

Entry of and monitoring of compliance invoices through point of approval in Coupa

Maintains cumulative legal invoice tracking system

Produces quarterly legal activity reports

Coordinates and monitors timely response to insured Executive and Insurance Department complaints

Acts as liaison between claims personnel, claims counsel, state insurance departments and client companies regarding responses to insured complaints

Maintains complaint, subpoena and 1099 logs

Maintains files regarding complaint and subpoena responses

Produces under order of subpoena or valid authorization documents from various venues and tracks on the subpoena log

Maintains and updates legal research files

Maintains open and closed litigation files

Tracks pending litigation

Coordinates annual renewals of Law Department registrations

Assists with data entry for regulatory data calls for clients (including MCAS)

Assists with data entry for child support data match

Assists with gathering documentation/data entry/officer signatures for TPA license renewals

Maintains cumulative TPA licensure tracking system

Maintains and updates cumulative compliance tracking system

Performs various support tasks including, but not limited to filing, copying and word processing

Develops and maintains effective relationships and communication with co-workers, management, clients, and vendors

Support company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together

Participates in special projects as needed and performs other related job functions as required

Skills, Knowledge & Expertise

High school diploma; Associate’s degree preferred

2–3 years’ administrative assistant experience

Insurance industry experience and familiarity with legal proceedings preferred

Proficiency in Microsoft Word, Excel and Sharepoint. Proficiency in Coupa a plus

Excellent oral and written communication and interpersonal skills

Excellent cognitive ability, analytical skills, organization, and recall

Ability to handle sensitive and confidential issues

Solid customer service skills

Ability to handle multiple tasks

Ability to work in a fast‑paced environment

Ability to work individually and as a team player

Ability to adapt to changes in the work environment

Benefits

Medical, dental, and vision plans to support your health and that of your family

A 401(k) plan with employer matching

Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees

Paid holidays

Life insurance and short‑term and long‑term disability coverage

Equal Employment Opportunity & Legal Notices
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com.

Compensation Transparency
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.

Background Check & Fair Chance Compliance
Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.

Massachusetts Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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