Remote-Eligible ACE ASD Shift Supervisor (24/7 CBP Desk)

Aretec, Inc. is seeking an ACE ASD Shift Supervisor based in Ashburn, VA, to oversee the ACE Account Service Desk operations. The role requires a strong leader with at least 2 years of IT help desk experience and 1 year of supervisory experience. Responsibilities include monitoring ticket resolutions, ensuring quality service, and coordinating a bilingual team. Candidates must be U.S. citizens able to pass a background investigation. The position operates on a rotating shift schedule and offers a dynamic work environment.
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