Intake Coordinator
Auroraarizona, Tempe, AZ, United States
Overview
Job description. Come join our team of professionals at Aurora Behavioral Health System, East. This 138-bed free standing psychiatric inpatient hospital and outpatient program located in Tempe, AZ is looking for experienced, Intake Coordinators for our Patient Services Call Center Department. Our psychiatric facility is licensed to treat adolescents and adults for a wide range of psychiatric conditions and chemical dependency.
Responsibilities
Handle all general inquiry calls from potential customers and referral sources.
Schedule assessments for our Aurora Behavioral Health Tempe and Glendale locations, and/or refer patients to appropriate community resources.
Gather information from callers to complete detailed intake form to determine appropriate level of care needed or to make referrals to appropriate resources.
Act as a liaison for hospital referrals transferring for behavioral health inpatient treatment.
Work with nursing, medical, and other disciplines to coordinate care for patients.
Must be trained in Suicide Intervention Skills or willing to obtain certification i.e.; ASIST
Requirements
Bachelors degree in social work or counseling (preferred); high school diploma required
Ideal candidate is moving towards obtaining licensure
Knowledge of DSM-V criteria, community resources, assessment and crisis intervention
Experience in a behavioral healthcare hospital setting, call center and crisis work is a plus
Must be 21 years of age or older
Able to pass a background check, drug screen, and meet qualifications for fingerprint clearance
Benefits
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Medical Specialty
Psychiatry
Education
High school or equivalent (Required)
Work Location
In person
Schedule openings
Thursday-Sunday 8pm-6am
#J-18808-Ljbffr
Job description. Come join our team of professionals at Aurora Behavioral Health System, East. This 138-bed free standing psychiatric inpatient hospital and outpatient program located in Tempe, AZ is looking for experienced, Intake Coordinators for our Patient Services Call Center Department. Our psychiatric facility is licensed to treat adolescents and adults for a wide range of psychiatric conditions and chemical dependency.
Responsibilities
Handle all general inquiry calls from potential customers and referral sources.
Schedule assessments for our Aurora Behavioral Health Tempe and Glendale locations, and/or refer patients to appropriate community resources.
Gather information from callers to complete detailed intake form to determine appropriate level of care needed or to make referrals to appropriate resources.
Act as a liaison for hospital referrals transferring for behavioral health inpatient treatment.
Work with nursing, medical, and other disciplines to coordinate care for patients.
Must be trained in Suicide Intervention Skills or willing to obtain certification i.e.; ASIST
Requirements
Bachelors degree in social work or counseling (preferred); high school diploma required
Ideal candidate is moving towards obtaining licensure
Knowledge of DSM-V criteria, community resources, assessment and crisis intervention
Experience in a behavioral healthcare hospital setting, call center and crisis work is a plus
Must be 21 years of age or older
Able to pass a background check, drug screen, and meet qualifications for fingerprint clearance
Benefits
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Medical Specialty
Psychiatry
Education
High school or equivalent (Required)
Work Location
In person
Schedule openings
Thursday-Sunday 8pm-6am
#J-18808-Ljbffr