Surgery Scheduler Clinic
Virginia Mason Franciscan Health, Tacoma, WA, United States
Job Summary & Responsibilities
As our Surgery Scheduler, you will be a critical orchestrator of complex operational logistics, ensuring seamless alignment of resources, personnel, and services. Every day, you will expertly manage intricate scheduling and resource allocation while meticulously entering and maintaining data, producing schedules, and overseeing template maintenance. To be successful in this role, you will possess exceptional organizational skills, meticulous attention to detail, strong communication, and proficiency with scheduling systems.
Schedules appointments and ancillary services – surgical procedures.
Schedules patient surgical procedures based on authorized referral in accordance with established standards and procedures; verifies and reviews physician privilege status prior to scheduling.
Gathers and documents insurance eligibility data, conducting routine verifications that can be done quickly during conversation; enters data in patient’s electronic medical record as appropriate.
Schedules or coordinates pre‑surgery clearance requirements prior to procedure.
Reviews applicable work queue to identify patients requiring contact to confirm an existing appointment, and/or schedule a periodic future visit; contacts patient in accordance with established procedures.
Contacts and follows up with patients to reschedule a missed/cancelled appointment; documents reason(s) for no‑show in accordance with established procedures; notifies management if patient has violated a policy and further action is required.
Job Requirements
Two years of work experience in a medical office or healthcare environment where knowledge of medical terminology, insurance companies and codes as well as policies and procedures was necessary to perform the job.
Pay Range
$28.12 - $39.29 /hour
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As our Surgery Scheduler, you will be a critical orchestrator of complex operational logistics, ensuring seamless alignment of resources, personnel, and services. Every day, you will expertly manage intricate scheduling and resource allocation while meticulously entering and maintaining data, producing schedules, and overseeing template maintenance. To be successful in this role, you will possess exceptional organizational skills, meticulous attention to detail, strong communication, and proficiency with scheduling systems.
Schedules appointments and ancillary services – surgical procedures.
Schedules patient surgical procedures based on authorized referral in accordance with established standards and procedures; verifies and reviews physician privilege status prior to scheduling.
Gathers and documents insurance eligibility data, conducting routine verifications that can be done quickly during conversation; enters data in patient’s electronic medical record as appropriate.
Schedules or coordinates pre‑surgery clearance requirements prior to procedure.
Reviews applicable work queue to identify patients requiring contact to confirm an existing appointment, and/or schedule a periodic future visit; contacts patient in accordance with established procedures.
Contacts and follows up with patients to reschedule a missed/cancelled appointment; documents reason(s) for no‑show in accordance with established procedures; notifies management if patient has violated a policy and further action is required.
Job Requirements
Two years of work experience in a medical office or healthcare environment where knowledge of medical terminology, insurance companies and codes as well as policies and procedures was necessary to perform the job.
Pay Range
$28.12 - $39.29 /hour
#J-18808-Ljbffr