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Spa Coordinator - Part Time (Planet Hollywood LV)

Caesars Entertainment, Las Vegas, NV, United States


Spa Coordinator - Part Time (Planet Hollywood LV)
Las Vegas, NV, United States

Job Summary
Responsible for maintaining the reception and retail areas of the Spa while providing a positive and friendly attitude. Assist with scheduling, answering phones, check-in and out of appointments while partaking in genuine interactions that provide the highest level of guest service.

How You Will Create the Extraordinary

Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.

Initiate and engage in conversations in a professional and friendly manner.

The ability to work in a fast paced and multi-task-oriented environment.

Be able to schedule appointments with accuracy and in a timely manner in person and over the phone.

Candidate must demonstrate computer knowledge with proficiency in Excel, Word, Microsoft office and outlook.

Handles the computer booking system and all cash handling procedures with accuracy and ease.

Answer phones promptly and friendly.

Work well under pressure and handle multiple guests at one time.

Knowledge of all spa treatments, salon services and retail items with the intent to suggest service offerings to best tailor the client’s needs

The ability to suggest, sell, and provide detailed descriptions of spa services and retail items

Maintain bar levels and stock retail times, spa brochures and office supplies

Perform other tasks as assigned by Manager or Assistant Manager.

What You Will Need

High school diploma or equivalent.

1-2 years Reception desk and/or salon/spa experience.

Poses the ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer skills.

Must be multitask oriented.

Must be detail oriented, friendly, outgoing and have excellent communication skills.

Must be able to tolerate a close-knit environment with constant co-work involvement.

Must be able to work well with others and as a team.

Additional Requirements

Able to lift up to 25 lbs.

Able to stand for a long period of time (up to an average 8-hour shift).

Disclaimer
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individual’s religious beliefs or practices. Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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