Warranty Service Tech
Mattamy Homes Corporation, Jacksonville, FL, United States
Title
Warranty Service Tech
Location
Jacksonville, FL
Employment Type
Full-Time / Permanent / Onsite
What you’ll do
Perform new homeowner orientations and customer service
Develop a constructive and helpful working relationship with homeowner
30 day and 11-month walk-throughs with Homeowners and work order follow up
Schedule and work with vendors and sub-contractors to complete warranty service work
Additional responsibilities to be discussed
What you bring
Prior experience in customer service/contractor management
Strong customer service skills in dealing with homeowners
Must have strong written and verbal communication skills
Ability to work at locations across the division
Must have a valid driver’s license and personal transportation
High level of physical effort in walking, climbing, lifting, sweeping, plus manual dexterity
Work normally requires moderate to high level of visual effort in operating machinery, using various power tools, hand tools and equipment
Proficient in Microsoft Outlook, Excel and Word.
Should have knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting
Knowledge of various tools and equipment
Bonus points
Minimum of 2 yrs. experience in residential/commercial construction customer service or warranty or hands on light repair work
Bachelor’s degree, Construction or related program preferred
BuildPro scheduling software experience preferred
Benefits
3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time
Health, Dental and Vision Insurance
Life Insurance and Short/Long Term Disability
Flex Spending, 401K with Company Matching and Tuition Reimbursement
Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program
Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.
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Warranty Service Tech
Location
Jacksonville, FL
Employment Type
Full-Time / Permanent / Onsite
What you’ll do
Perform new homeowner orientations and customer service
Develop a constructive and helpful working relationship with homeowner
30 day and 11-month walk-throughs with Homeowners and work order follow up
Schedule and work with vendors and sub-contractors to complete warranty service work
Additional responsibilities to be discussed
What you bring
Prior experience in customer service/contractor management
Strong customer service skills in dealing with homeowners
Must have strong written and verbal communication skills
Ability to work at locations across the division
Must have a valid driver’s license and personal transportation
High level of physical effort in walking, climbing, lifting, sweeping, plus manual dexterity
Work normally requires moderate to high level of visual effort in operating machinery, using various power tools, hand tools and equipment
Proficient in Microsoft Outlook, Excel and Word.
Should have knowledge of and demonstrated proficiency in multiple trades functions such as carpentry, drywall, painting
Knowledge of various tools and equipment
Bonus points
Minimum of 2 yrs. experience in residential/commercial construction customer service or warranty or hands on light repair work
Bachelor’s degree, Construction or related program preferred
BuildPro scheduling software experience preferred
Benefits
3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time
Health, Dental and Vision Insurance
Life Insurance and Short/Long Term Disability
Flex Spending, 401K with Company Matching and Tuition Reimbursement
Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program
Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.
#J-18808-Ljbffr