Maintenance Supervisor
Porticopm, Tyler, TX, United States
Portico has an amazing opportunity to join our team as a
Maintenance Supervisor!
This position will be based at our apartment community,
The Woodlands, in Tyler, TX.
Job Summary
The Maintenance Supervisor is responsible for overseeing all maintenance operations and ensuring the physical integrity, safety, and appearance of the community. This role leads the maintenance team, manages service requests, preventative maintenance, apartment make‑readies, and vendor coordination, while maintaining compliance with safety standards, budgets, and company policies. The Maintenance Supervisor plays a key role in delivering timely service and supporting resident satisfaction.
Key Responsibilities
Maintenance Operations
Oversee daily maintenance operations, including service requests, preventative maintenance, and emergency response
Perform and supervise repairs involving HVAC, plumbing, electrical, appliances, carpentry, and general maintenance
Ensure service requests are completed within established timelines and documented accurately in property management software
Participate in on-call rotations, including evenings and weekends
Recruit, train, schedule, and supervise maintenance team members
Provide coaching, performance feedback, and corrective action as needed
Conduct daily maintenance meetings and participate in weekly on-site meetings
Monitor timekeeping, attendance, and overtime in accordance with company policy
Preventative Maintenance & Inspections
Develop and maintain preventative maintenance schedules for building systems and equipment
Conduct routine inspections of buildings, grounds, common areas, and amenities
Oversee maintenance of pools, spas, access gates, landscaping, irrigation, and trash programs
Identify maintenance issues and implement corrective actions
Inspect move‑outs and determine scope of work
Schedule, supervise, and perform apartment make‑ready repairs
Track unit readiness and ensure turn timelines and budget standards are met
Inspect completed units prior to resident move‑in and address post‑move‑in service needs
Manage maintenance shop operations, tools, inventory, and warranties
Coordinate vendors and contractors to ensure quality and cost control
Enforce OSHA, EPA, and company safety policies, including PPE usage
Maintain emergency vendor lists and safety documentation
Resident Service
Provide responsive, professional service to residents
Communicate maintenance timelines and updates clearly
Support resident satisfaction and retention initiatives
Qualifications
Experience & Education
2–3 years of hands‑on maintenance experience required
Prior supervisory experience preferred
Experience with HVAC, plumbing, electrical, and building systems
High school diploma or GED required; Associate’s degree preferred or equivalent experience
Certifications & Licenses
EPA, HVAC, CPO, and applicable state or local certifications required
Valid driver’s license and proof of insurance required
Strong leadership, communication, and organizational skills
Ability to manage multiple priorities in a fast‑paced environment
Customer‑focused mindset with strong problem‑solving abilities
Proficiency with maintenance tools and property management software (OneSite, Yardi, or similar preferred)
Physical & Work Requirements
Ability to lift up to 100 pounds
Ability to stand, walk, climb ladders, and perform repetitive tasks
Work indoors and outdoors in varying weather conditions
Exposure to chemicals, mechanical equipment, and residential environments
Evening, weekend, on‑call, overtime, and occasional travel may be required
Our Company is an equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.
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Maintenance Supervisor!
This position will be based at our apartment community,
The Woodlands, in Tyler, TX.
Job Summary
The Maintenance Supervisor is responsible for overseeing all maintenance operations and ensuring the physical integrity, safety, and appearance of the community. This role leads the maintenance team, manages service requests, preventative maintenance, apartment make‑readies, and vendor coordination, while maintaining compliance with safety standards, budgets, and company policies. The Maintenance Supervisor plays a key role in delivering timely service and supporting resident satisfaction.
Key Responsibilities
Maintenance Operations
Oversee daily maintenance operations, including service requests, preventative maintenance, and emergency response
Perform and supervise repairs involving HVAC, plumbing, electrical, appliances, carpentry, and general maintenance
Ensure service requests are completed within established timelines and documented accurately in property management software
Participate in on-call rotations, including evenings and weekends
Recruit, train, schedule, and supervise maintenance team members
Provide coaching, performance feedback, and corrective action as needed
Conduct daily maintenance meetings and participate in weekly on-site meetings
Monitor timekeeping, attendance, and overtime in accordance with company policy
Preventative Maintenance & Inspections
Develop and maintain preventative maintenance schedules for building systems and equipment
Conduct routine inspections of buildings, grounds, common areas, and amenities
Oversee maintenance of pools, spas, access gates, landscaping, irrigation, and trash programs
Identify maintenance issues and implement corrective actions
Inspect move‑outs and determine scope of work
Schedule, supervise, and perform apartment make‑ready repairs
Track unit readiness and ensure turn timelines and budget standards are met
Inspect completed units prior to resident move‑in and address post‑move‑in service needs
Manage maintenance shop operations, tools, inventory, and warranties
Coordinate vendors and contractors to ensure quality and cost control
Enforce OSHA, EPA, and company safety policies, including PPE usage
Maintain emergency vendor lists and safety documentation
Resident Service
Provide responsive, professional service to residents
Communicate maintenance timelines and updates clearly
Support resident satisfaction and retention initiatives
Qualifications
Experience & Education
2–3 years of hands‑on maintenance experience required
Prior supervisory experience preferred
Experience with HVAC, plumbing, electrical, and building systems
High school diploma or GED required; Associate’s degree preferred or equivalent experience
Certifications & Licenses
EPA, HVAC, CPO, and applicable state or local certifications required
Valid driver’s license and proof of insurance required
Strong leadership, communication, and organizational skills
Ability to manage multiple priorities in a fast‑paced environment
Customer‑focused mindset with strong problem‑solving abilities
Proficiency with maintenance tools and property management software (OneSite, Yardi, or similar preferred)
Physical & Work Requirements
Ability to lift up to 100 pounds
Ability to stand, walk, climb ladders, and perform repetitive tasks
Work indoors and outdoors in varying weather conditions
Exposure to chemicals, mechanical equipment, and residential environments
Evening, weekend, on‑call, overtime, and occasional travel may be required
Our Company is an equal Opportunity Employer. As a condition of employment, a satisfactory drug test and background check are required.
#J-18808-Ljbffr