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Job Code: Leasing Agent ATX-753S

Avita, Austin, TX, United States


Avita Property Management LLC - Leasing Agent ATX-753S - Austin, TX
The Leasing Agent is responsible for leasing apartments or commercial units by attracting, touring, and converting prospective tenants into residents. This role serves as the primary point of contact for prospects and residents, providing excellent customer service while supporting occupancy and revenue goals.

Description
Job Summary:

The Leasing Agent is responsible for leasing apartments or commercial units by attracting, touring, and converting prospective tenants into residents. This role serves as the primary point of contact for prospects and residents, providing excellent customer service while supporting occupancy and revenue goals.

Key Responsibilities

Greet prospective tenants and respond to leasing inquiries in person, by phone, email, and online platforms

Conduct property tours and present features, amenities, and benefits

Qualify prospects, explain leasing terms, and close leases

Process rental applications, run background and credit checks, and prepare lease documents

Maintain accurate leasing records and update property management software

Follow up with prospects to maximize occupancy rates

Assist with move-ins and move-outs, including unit inspections and key distribution

Handle resident questions, concerns, and service requests professionally

Support marketing efforts such as online listings, signage, and community events

Ensure the leasing office and model units are clean, organized, and welcoming

Comply with Fair Housing laws and company policies at all times

Qualifications

High school diploma or equivalent required; college coursework in business, real estate, or hospitality preferred

Previous leasing, sales, customer service, or real estate experience preferred

Strong communication, interpersonal, and sales skills

Ability to work weekends and flexible hours as needed

Proficiency with property management software and Microsoft Office (or similar systems)

Detail-oriented with strong organizational skills

Sales and negotiation abilities

Customer focused mindset

Professional appearance and demeanor

Problem-solving and conflict resolution skills

Ability to multitask in a fast-paced environment

Competitive hourly wage and/or commission structure

Benefits package may include health insurance, paid time off, and housing discounts

Training and career growth opportunities

Office-based with frequent interaction with residents and prospects

May require walking the property and touring units

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