Medical Office Receptionist
Premise Health Inc., Minneapolis, MN, United States
Full Time Medical Office Receptionist – Minneapolis, MN
Premise’s mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare.
Why you will Love this Role
Monday–Friday schedule (8:00 AM–4:30 PM) – No work on weekends! Flexible early start options available
Generous PTO plus 12 paid holidays
Strong full benefits package
Free secured downtown parking
Onsite perks including cafeteria access and coffee shops
Seeking a dependable, clinically experienced professional with a proactive, hands‑on approach
Strong fit for someone who enjoys patient interaction and supporting a busy care team
What You’ll Do
Organize and maintain a filing system for patient charts, including generating chart numbers, filing, and pulling charts
Answer telephone and either respond to inquiry, direct caller to appropriate personnel, or initiate a triage slip for response by medical personnel
Schedule appointments and enter appointment date and time into computerized scheduler
Conduct reminder calls to all patients
Greet and direct patients, salespeople, and visitors
Register patients by verifying that patient’s record is up to date and accurate; make appropriate changes in computer system and on patient’s chart
Coordinate referrals for patients through insurance and other physician offices or specialists
Prepare all billings in computerized system for processing by finance
Collect payment from patients and reconcile daily cash reports
Look for ways to improve and promote quality; demonstrate accuracy and thoroughness
Identify and solve problems in a timely manner; gather and analyze information skillfully, developing alternate solutions
Exhibit exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things
Conduct oneself with professionalism and in a tactful manner, treating others with respect and consideration
Follow through on commitments
Show strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
Demonstrate ability to perform and maintain Annual Competencies
May require other duties as assigned
What You’ll Bring
High school diploma/GED required
One year certificate from college or technical school with concentration in front office support for medical settings preferred
At least 3 years experience in a front desk/customer service related field required
Experience in a medical office preferred
Work‑life balance is at the foundation of how decisions are made and where Premise is headed. In addition to competitive pay, Premise offers full‑time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company‑sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
Premise provides its reasonable and genuinely expected range of compensation for this job of $20.80 – $24.00 per hour. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.
If you have questions regarding this job posting, please contact askhr@premisehealth.com.
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Premise’s mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare.
Why you will Love this Role
Monday–Friday schedule (8:00 AM–4:30 PM) – No work on weekends! Flexible early start options available
Generous PTO plus 12 paid holidays
Strong full benefits package
Free secured downtown parking
Onsite perks including cafeteria access and coffee shops
Seeking a dependable, clinically experienced professional with a proactive, hands‑on approach
Strong fit for someone who enjoys patient interaction and supporting a busy care team
What You’ll Do
Organize and maintain a filing system for patient charts, including generating chart numbers, filing, and pulling charts
Answer telephone and either respond to inquiry, direct caller to appropriate personnel, or initiate a triage slip for response by medical personnel
Schedule appointments and enter appointment date and time into computerized scheduler
Conduct reminder calls to all patients
Greet and direct patients, salespeople, and visitors
Register patients by verifying that patient’s record is up to date and accurate; make appropriate changes in computer system and on patient’s chart
Coordinate referrals for patients through insurance and other physician offices or specialists
Prepare all billings in computerized system for processing by finance
Collect payment from patients and reconcile daily cash reports
Look for ways to improve and promote quality; demonstrate accuracy and thoroughness
Identify and solve problems in a timely manner; gather and analyze information skillfully, developing alternate solutions
Exhibit exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things
Conduct oneself with professionalism and in a tactful manner, treating others with respect and consideration
Follow through on commitments
Show strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
Demonstrate ability to perform and maintain Annual Competencies
May require other duties as assigned
What You’ll Bring
High school diploma/GED required
One year certificate from college or technical school with concentration in front office support for medical settings preferred
At least 3 years experience in a front desk/customer service related field required
Experience in a medical office preferred
Work‑life balance is at the foundation of how decisions are made and where Premise is headed. In addition to competitive pay, Premise offers full‑time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company‑sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.
Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.
Premise provides its reasonable and genuinely expected range of compensation for this job of $20.80 – $24.00 per hour. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.
If you have questions regarding this job posting, please contact askhr@premisehealth.com.
#J-18808-Ljbffr