SERVICE BDC AGENT - LUXURY BRAND
Westbrook Toyota, Canton, CT, United States
READY TO GET PAID FOR PERFORMANCE?
We are a top - performing luxury automotive dealership seeking a driven, high energy individual to add to our team. If you thrive in a fast paced environment, enjoy working the phones, and want to be rewarded for your results, this is your opportunity.
Responsibilities
Handle a high volume of inbound service calls and internet inquiries
Set, confirm, and maximize service appointments
Make outbound calls daily (no exceptions) for follow ups, missed appointments, and service campaigns
Re-engage past clients and drive service retention
Work closely with service advisors to ensure appointments show and convert
Track performance and hit daily/weekly/monthly KPI's
Qualifications
Strong phone presence and confidence closing appointments
BDC, call center, sales, or automotive experience preferred
Competitive mindset with a drive to win
Ability to handle rejection and stay motivated
Organized, consistent, and goal oriented
Compensation & Benefits
Base pay and aggressive bonus structure (top performers earn more)
Monthly performance incentives and spiffs
Full benefits package
Paid time off
Ongoing training and advancement opportunities
Top Performers Will
Consistently hit and exceed appointment goals
Maximize show rates and drive revenue into the service lane
Take ownership of their pipeline and results
Why This Role Stands Out
This is not an entry level customer service role. This is a PERFORMANCE POSITION where effort directly impacts your paycheck. If you're looking for a place where hard work is recognized and rewarded this is it!
#J-18808-Ljbffr
We are a top - performing luxury automotive dealership seeking a driven, high energy individual to add to our team. If you thrive in a fast paced environment, enjoy working the phones, and want to be rewarded for your results, this is your opportunity.
Responsibilities
Handle a high volume of inbound service calls and internet inquiries
Set, confirm, and maximize service appointments
Make outbound calls daily (no exceptions) for follow ups, missed appointments, and service campaigns
Re-engage past clients and drive service retention
Work closely with service advisors to ensure appointments show and convert
Track performance and hit daily/weekly/monthly KPI's
Qualifications
Strong phone presence and confidence closing appointments
BDC, call center, sales, or automotive experience preferred
Competitive mindset with a drive to win
Ability to handle rejection and stay motivated
Organized, consistent, and goal oriented
Compensation & Benefits
Base pay and aggressive bonus structure (top performers earn more)
Monthly performance incentives and spiffs
Full benefits package
Paid time off
Ongoing training and advancement opportunities
Top Performers Will
Consistently hit and exceed appointment goals
Maximize show rates and drive revenue into the service lane
Take ownership of their pipeline and results
Why This Role Stands Out
This is not an entry level customer service role. This is a PERFORMANCE POSITION where effort directly impacts your paycheck. If you're looking for a place where hard work is recognized and rewarded this is it!
#J-18808-Ljbffr