Clinic/Practice Assistant, Pediatrics
Mass General Brigham, Andover, MA, United States
Overview
Site: Mass General Brigham Community Physicians, Inc.
Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. The Mass General Brigham Medical Group is a system-led operating entity formed to deliver high quality, low cost, innovative community-based ambulatory care. The group offers primary care, specialty care, behavioral and mental health, urgent care, outpatient surgery and endoscopy, imaging, cardiac testing, and infusion across Massachusetts, New Hampshire, and Maine. We share a commitment to delivering a coordinated and comprehensive experience across all locations.
Pentucket Medical at Andover Medical Center offers an integrated system of care with a primary care team guiding you through the healthcare system.
Job Details
We are seeking a full-time 40-hour Clinic/Practice Assistant to join our Pediatrics Team in Andover. The schedule is Monday through Friday, 8:30am to 5:00pm. This role primarily works at the front desk managing check-in and is cross-trained for phones.
Job Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, and check-out duties. Actual job duties may vary by department.
Does this position require Patient Care?
No
Essential Functions
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
Make patient appointments and maintain appointment records.
Greet and assist patients.
Answer telephones, assist callers with routine inquiries, and schedule appointments.
File materials in patient folders, and print appointment schedules.
Process patient billing forms and scan documents to patient medical record/LMR.
Call for patient medical records and laboratory test results.
Open and distribute mail or faxes.
Type forms, records, schedules, memos, etc., as directed.
May be required to accept co-payments.
Handle, screen and/or take messages related to prior authorizations, referrals, and verify registrations for accuracy.
May monitor patients in waiting room and respond to needs for information.
Assist in patient flow processes.
Qualifications
Education
High School Diploma or Equivalent required
Experience
Healthcare office experience 0-1 year required
Additional Details
At least 1 year of healthcare experience strongly preferred
Work Details
Remote Type
Onsite
Work Location
323 Lowell Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay and Benefits
Pay Range
-/
Grade
2
At Mass General Brigham, compensation includes base pay and benefits with consideration of skills, experience, education, and other factors. The base pay information provided offers an estimate based on minimum qualifications and does not encompass all elements of total compensation. We offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs. Our Talent Acquisition team will provide an overview of potential compensation and benefits.
EEO Statement
Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Reasonable accommodations are available during the job application or interview process and to perform essential job functions. For accommodations, contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework: Our framework defines leadership behaviors and is used to evaluate performance, identify development needs, and guide hiring decisions.
#J-18808-Ljbffr
Site: Mass General Brigham Community Physicians, Inc.
Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. The Mass General Brigham Medical Group is a system-led operating entity formed to deliver high quality, low cost, innovative community-based ambulatory care. The group offers primary care, specialty care, behavioral and mental health, urgent care, outpatient surgery and endoscopy, imaging, cardiac testing, and infusion across Massachusetts, New Hampshire, and Maine. We share a commitment to delivering a coordinated and comprehensive experience across all locations.
Pentucket Medical at Andover Medical Center offers an integrated system of care with a primary care team guiding you through the healthcare system.
Job Details
We are seeking a full-time 40-hour Clinic/Practice Assistant to join our Pediatrics Team in Andover. The schedule is Monday through Friday, 8:30am to 5:00pm. This role primarily works at the front desk managing check-in and is cross-trained for phones.
Job Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, and check-out duties. Actual job duties may vary by department.
Does this position require Patient Care?
No
Essential Functions
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
Make patient appointments and maintain appointment records.
Greet and assist patients.
Answer telephones, assist callers with routine inquiries, and schedule appointments.
File materials in patient folders, and print appointment schedules.
Process patient billing forms and scan documents to patient medical record/LMR.
Call for patient medical records and laboratory test results.
Open and distribute mail or faxes.
Type forms, records, schedules, memos, etc., as directed.
May be required to accept co-payments.
Handle, screen and/or take messages related to prior authorizations, referrals, and verify registrations for accuracy.
May monitor patients in waiting room and respond to needs for information.
Assist in patient flow processes.
Qualifications
Education
High School Diploma or Equivalent required
Experience
Healthcare office experience 0-1 year required
Additional Details
At least 1 year of healthcare experience strongly preferred
Work Details
Remote Type
Onsite
Work Location
323 Lowell Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay and Benefits
Pay Range
-/
Grade
2
At Mass General Brigham, compensation includes base pay and benefits with consideration of skills, experience, education, and other factors. The base pay information provided offers an estimate based on minimum qualifications and does not encompass all elements of total compensation. We offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs. Our Talent Acquisition team will provide an overview of potential compensation and benefits.
EEO Statement
Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Reasonable accommodations are available during the job application or interview process and to perform essential job functions. For accommodations, contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework: Our framework defines leadership behaviors and is used to evaluate performance, identify development needs, and guide hiring decisions.
#J-18808-Ljbffr