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Rate Clerk - Revenue Accounting

Norfolk Southern Corp., Atlanta, GA, United States


Union Membership Required with mandatory associated membership dues and establishment of clerical seniority.

Initially, this position will report at 650 West Peachtree St. in Midtown Atlanta, GA.

Purpose
Responsible for protecting revenue by applying expertise in rate and division processes, and railway accounting rules to analyze systems, resolve billing issues, and investigate customer accounting matters.

Initial Duties

Become familiar with procedures required to successfully analyze and manage rating, division, and Interline Settlement System (ISS) queues and reports, ensuring accuracy, compliance with accounting and industry rules, and revenue protection.

Professionally communicate with internal and external stakeholders to resolve revenue protection issues.

Investigate and resolve customer accounting files and claims.

Troubleshoot repetitive waybilling and freight billing issues.

Job Related Experience

Minimum Level: 2 years of experience with invoicing or billing

Education

Preferred Level: Bachelor's Degree (BBA)

Qualifications and Skills

MS Excel/Spreadsheets

MS Outlook

MS Word/Word Processing

Ability to type 40 Words Per Minute

Strong interpersonal and customer service skills

Additional Union Membership/Seniority Information

New hires will typically join the union within 60 calendar days of the first day of service. This is a shift position that could include nights, weekends, and/or holidays.

Employees typically become eligible for health benefits on the first day of the calendar month that follows employment. Spouse and dependents may be eligible for coverage.

Dental and vision coverage after one year of service.

Candidates should expect on the job training.

Collective bargaining rules and clerical seniority will govern the hours of service and working conditions/requirements.

Wage rates, benefits, and other duties are governed by the applicable TCU collective bargaining agreement, with the 100% step-rate daily wage detailed below.

Union Step Rate Pay

Year 1:

For your first 12 months of employment, you will be paid

85% of the full rate .

Year 2:

After completing one year, your pay increases to

90% of the full rate .

Year 3:

After two years, your pay increases to

95% of the full rate .

After 3 Years:

Once you complete three years of employment, you will reach

100% of the full rate , which is currently a Wage Grade 13

$383.71

and subject to annual GWI’s on 7/1 consistent with the Agreement provisions.

Additional Qualifications and Job Responsibilities that may be required in connection with Clerical seniority

Understanding and following enforcing safety rules and processes

Attention to detail and ability to work independently

Strong verbal and written communication skills

Ability to multi-task and adjust priorities

Ordering material, using a forklift, and storing items in the appropriate location

Capable of lifting 50+ pounds and may require outdoor work

Must pass background screening and post-offer medical examinations, including drug tests

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.

@2023 Norfolk Southern Corp.

650 W. Peachtree Street NW

Atlanta, Georgia 30308

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