Remote Medicaid Contact Center Implementation Lead

Humana Inc is looking for a Medicaid Contact Center Operations & Implementation Lead based in Helena, Montana. This role involves leading operational readiness for Medicaid state implementations and ongoing performance across contact centers. Candidates should bring 5+ years in contact center operations, strong leadership experience in operational initiatives, and knowledge of Medicaid Managed Care. The position offers a competitive salary range of $86,300 - $118,700 and is eligible for a bonus incentive plan.
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