Remote Medicaid Contact Center Implementation Lead

Humana Inc. is looking for a Medicaid Contact Center Operations & Implementation Lead to manage the readiness and support for Medicaid operations. The successful candidate will coordinate with leadership to ensure operational excellence, lead implementations, and monitor key performance indicators. Required qualifications include a Bachelor's degree and over five years of experience in Contact Center Operations. The position offers a competitive salary ranging from $86,300 to $118,700 per year and is eligible for a bonus incentive plan.
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