Front Desk Receptionist / HR Administrative Assistant
Alterra Property Group LLC, Phila, PA, United States
Position Summary
The Front Desk Receptionist / HR Administrative Assistant serves as the first point of contact for clients, tenants, vendors, and visitors to the firm. This role manages front desk operations while providing administrative support to the Human Resources department. The position requires strong organizational skills, professionalism, and the ability to multitask in a fast-paced commercial real estate environment. Majority of this roll is the Frront Desk duties.
Key Responsibilities
Front Desk & Administrative Duties
Greet and assist visitors, clients, brokers, and vendors in a professional manner.
Answer, screen, and direct incoming phone calls.
Manage the reception area to ensure it is organized and welcoming.
Handle incoming and outgoing mail, packages, and courier services.
Maintain office supplies/snacks inventory and coordinate orders.
Assist with scheduling meetings, conference room bookings, and office calendars.
Support general administrative tasks such as filing, scanning, and document preparation.
Coordinate with property management or brokerage teams for visitor access when needed.
Client meeting set-up
Human Resources Support
Assist HR/Director of Culture with onboarding new employees (paperwork & orientation scheduling)
Maintain employee records and HR files in compliance with company policies.
Support recruitment activities such as posting job listings, scheduling interviews, and candidate communication.
Assist with benefits enrollment and employee documentation.
Track employee time-off requests and maintain HR databases or spreadsheets.
Ensure confidentiality of sensitive HR information.
Qualifications
High school diploma or associate degree required; bachelors degree preferred.
4+ years of receptionist, administrative, or HR support experience preferred.
Experience in commercial real estate, property management, or professional services is a plus.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Familiarity with HR software or applicant tracking systems is beneficial.
Skills & Competencies
Professional communication and customer service skills
Strong organization and multitasking ability
Attention to detail and confidentiality
Time management and problem-solving skills
Ability to work independently and collaboratively
Work Environment
Office setting in a commercial real estate firm.
Interaction with brokers, property managers, tenants, and corporate staff.
This is a 5 day a week in office role.
The Front Desk Receptionist / HR Administrative Assistant serves as the first point of contact for clients, tenants, vendors, and visitors to the firm. This role manages front desk operations while providing administrative support to the Human Resources department. The position requires strong organizational skills, professionalism, and the ability to multitask in a fast-paced commercial real estate environment. Majority of this roll is the Frront Desk duties.
Key Responsibilities
Front Desk & Administrative Duties
Greet and assist visitors, clients, brokers, and vendors in a professional manner.
Answer, screen, and direct incoming phone calls.
Manage the reception area to ensure it is organized and welcoming.
Handle incoming and outgoing mail, packages, and courier services.
Maintain office supplies/snacks inventory and coordinate orders.
Assist with scheduling meetings, conference room bookings, and office calendars.
Support general administrative tasks such as filing, scanning, and document preparation.
Coordinate with property management or brokerage teams for visitor access when needed.
Client meeting set-up
Human Resources Support
Assist HR/Director of Culture with onboarding new employees (paperwork & orientation scheduling)
Maintain employee records and HR files in compliance with company policies.
Support recruitment activities such as posting job listings, scheduling interviews, and candidate communication.
Assist with benefits enrollment and employee documentation.
Track employee time-off requests and maintain HR databases or spreadsheets.
Ensure confidentiality of sensitive HR information.
Qualifications
High school diploma or associate degree required; bachelors degree preferred.
4+ years of receptionist, administrative, or HR support experience preferred.
Experience in commercial real estate, property management, or professional services is a plus.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Familiarity with HR software or applicant tracking systems is beneficial.
Skills & Competencies
Professional communication and customer service skills
Strong organization and multitasking ability
Attention to detail and confidentiality
Time management and problem-solving skills
Ability to work independently and collaboratively
Work Environment
Office setting in a commercial real estate firm.
Interaction with brokers, property managers, tenants, and corporate staff.
This is a 5 day a week in office role.