Human Resources Manager
One Haus, Los Angeles, CA, United States
About the Company
A globally recognized hospitality and entertainment company is launching an ambitious U.S. growth platform beginning in Los Angeles. With hundreds of successful international locations and a strong reputation for operational excellence, guest experience, and innovative consumer concepts, the company is seeking an
HR & People Operations Manager
to help build the people infrastructure that will support rapid expansion across the United States.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
This is an opportunity to join at the ground floor of a proven global brand entering a high-growth U.S. phase.
Position Overview
The HR & People Operations Manager will lead day-to-day Human Resources operations for the U.S. business while helping build scalable systems, processes, and infrastructure for future growth.
This is a true
player-coach
role requiring both strategic thinking and hands-on execution. The ideal candidate will be equally comfortable managing payroll implementation, recruiting, compliance, onboarding, employee relations, and HR systems while partnering with leadership on long-term workforce planning.
The successful candidate will thrive in entrepreneurial environments, understand California employment complexity, and know how to build practical systems that support multi-unit expansion.
Key Responsibilities
HR Operations + Hands-On Execution
Lead all day-to-day U.S. Human Resources functions
Directly manage early-stage payroll coordination, onboarding, benefits administration, and employee records
Operate independently in a lean environment before a larger HR team is built
Support future hiring and development of HR support staff as the company grows
Manage employee files, documentation, and HR administration processes
California Compliance + Risk Management
Ensure compliance with federal, California, and local employment laws
Manage wage/hour compliance including overtime, meal/rest break requirements, scheduling, timekeeping, and final pay rules
Help reduce risk related to PAGA claims, employee relations exposure, and labor disputes
Stay current on California labor developments including AB 1228 and other industry-specific regulations where applicable
Maintain compliant handbooks, policies, postings, leave programs, and documentation practices
HR Infrastructure + Systems
Build the HR technology stack including payroll, HRIS, benefits administration, time tracking, and recruiting systems
Create scalable onboarding, training, and employee lifecycle processes
Design compensation bands, hourly wage structures, and internal leveling frameworks
Develop SOPs and people processes that can support multiple future locations
Standardize HR workflows across expanding operations
Recruiting + Talent Acquisition
Lead recruiting strategy for current operations and future store openings
Build pipelines for hourly, management, and leadership-level talent
Create hiring workflows, interview processes, and selection standards
Partner with operations leadership while owning recruiting systems and execution
Improve hiring efficiency, time-to-fill, and candidate experience
Data + Financial Ownership
Track and improve KPIs including turnover, retention, labor cost %, productivity, attendance, and hiring metrics
Use workforce data to support executive decision-making and growth planning
Assist with HR budget planning and vendor cost management
Support labor cost optimization and scheduling efficiency initiatives
Evaluate HR investments with an ROI-focused mindset
Multi-Unit Growth + Leadership Support
Build people systems that can scale to support 5–10+ locations over time
Partner with ownership and leadership on workforce planning and organizational design
Help shape company culture during early U.S. growth stage
Support future expansion across California and additional markets
Serve as a trusted internal partner on all people-related matters
Qualifications
5+ years of progressive Human xywuqvp Resources / People Operations experience
Strong California labor law knowledge required
Experience in hospitality, restaurants, retail, entertainment, or multi-unit consumer businesses strongly preferred
Experience in startup, turnaround, or growth-stage environments preferred
Experience supporting hourly and salaried employee populations
Hands-on payroll, HRIS, benefits, and recruiting experience preferred
Strong communication, organization, and conflict-resolution skills
Financial acumen related to labor cost management and workforce planning
Bilingual Japanese / English a plus, but not required
Ideal Candidate Profile
Builder mentality with no ego
Strategic thinker who enjoys execution
Comfortable working independently in a lean environment
Strong business acumen, not just HR theory
Highly organized and process-oriented
Warm, professional, and people-focused leadership style
Adaptable and calm under pressure
Excited by growth and creating systems from the ground up
Why This Role
Join an internationally successful brand entering the U.S. market
Build the HR function from an early stage
High visibility with ownership and executive leadership
Significant runway for growth and advancement
Blend strategic ownership with day-to-day impact
A globally recognized hospitality and entertainment company is launching an ambitious U.S. growth platform beginning in Los Angeles. With hundreds of successful international locations and a strong reputation for operational excellence, guest experience, and innovative consumer concepts, the company is seeking an
HR & People Operations Manager
to help build the people infrastructure that will support rapid expansion across the United States.
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
This is an opportunity to join at the ground floor of a proven global brand entering a high-growth U.S. phase.
Position Overview
The HR & People Operations Manager will lead day-to-day Human Resources operations for the U.S. business while helping build scalable systems, processes, and infrastructure for future growth.
This is a true
player-coach
role requiring both strategic thinking and hands-on execution. The ideal candidate will be equally comfortable managing payroll implementation, recruiting, compliance, onboarding, employee relations, and HR systems while partnering with leadership on long-term workforce planning.
The successful candidate will thrive in entrepreneurial environments, understand California employment complexity, and know how to build practical systems that support multi-unit expansion.
Key Responsibilities
HR Operations + Hands-On Execution
Lead all day-to-day U.S. Human Resources functions
Directly manage early-stage payroll coordination, onboarding, benefits administration, and employee records
Operate independently in a lean environment before a larger HR team is built
Support future hiring and development of HR support staff as the company grows
Manage employee files, documentation, and HR administration processes
California Compliance + Risk Management
Ensure compliance with federal, California, and local employment laws
Manage wage/hour compliance including overtime, meal/rest break requirements, scheduling, timekeeping, and final pay rules
Help reduce risk related to PAGA claims, employee relations exposure, and labor disputes
Stay current on California labor developments including AB 1228 and other industry-specific regulations where applicable
Maintain compliant handbooks, policies, postings, leave programs, and documentation practices
HR Infrastructure + Systems
Build the HR technology stack including payroll, HRIS, benefits administration, time tracking, and recruiting systems
Create scalable onboarding, training, and employee lifecycle processes
Design compensation bands, hourly wage structures, and internal leveling frameworks
Develop SOPs and people processes that can support multiple future locations
Standardize HR workflows across expanding operations
Recruiting + Talent Acquisition
Lead recruiting strategy for current operations and future store openings
Build pipelines for hourly, management, and leadership-level talent
Create hiring workflows, interview processes, and selection standards
Partner with operations leadership while owning recruiting systems and execution
Improve hiring efficiency, time-to-fill, and candidate experience
Data + Financial Ownership
Track and improve KPIs including turnover, retention, labor cost %, productivity, attendance, and hiring metrics
Use workforce data to support executive decision-making and growth planning
Assist with HR budget planning and vendor cost management
Support labor cost optimization and scheduling efficiency initiatives
Evaluate HR investments with an ROI-focused mindset
Multi-Unit Growth + Leadership Support
Build people systems that can scale to support 5–10+ locations over time
Partner with ownership and leadership on workforce planning and organizational design
Help shape company culture during early U.S. growth stage
Support future expansion across California and additional markets
Serve as a trusted internal partner on all people-related matters
Qualifications
5+ years of progressive Human xywuqvp Resources / People Operations experience
Strong California labor law knowledge required
Experience in hospitality, restaurants, retail, entertainment, or multi-unit consumer businesses strongly preferred
Experience in startup, turnaround, or growth-stage environments preferred
Experience supporting hourly and salaried employee populations
Hands-on payroll, HRIS, benefits, and recruiting experience preferred
Strong communication, organization, and conflict-resolution skills
Financial acumen related to labor cost management and workforce planning
Bilingual Japanese / English a plus, but not required
Ideal Candidate Profile
Builder mentality with no ego
Strategic thinker who enjoys execution
Comfortable working independently in a lean environment
Strong business acumen, not just HR theory
Highly organized and process-oriented
Warm, professional, and people-focused leadership style
Adaptable and calm under pressure
Excited by growth and creating systems from the ground up
Why This Role
Join an internationally successful brand entering the U.S. market
Build the HR function from an early stage
High visibility with ownership and executive leadership
Significant runway for growth and advancement
Blend strategic ownership with day-to-day impact