Accounts Receivable Specialist
LHH, Mason, OH, United States
Accounts Receivable Specialist
Accounts Receivable Specialist (Collections) LHH Recruitment Solutions is looking for an experienced Accounts Receivable and Collections Specialist for a client in Mason, Oh. This role is responsible for managing business to business collections while maintaining positive customer relationships. The position serves as the primary point of contact for customer account inquiries, payment discussions, and resolution of past due balances, with a strong focus on timely cash application and account reconciliation. This position is temp to hire and will pay between $21 and $24/hr.
Responsibilities
Manage a portfolio of business accounts with a primary focus on collecting past due balances from primarily commercial customers
Conduct outbound calls, emails, and written correspondence to follow up on outstanding invoices and resolve payment delays
Maintain accurate aging reports and prioritize collection efforts based on risk, balance, and payment history
Work directly with customer contacts to address billing questions, disputes, and discrepancies in a professional manner
Apply customer payments accurately and timely, including ACH, wire, check, and credit card transactions
Research unapplied cash, short payments, deductions, and invoice discrepancies to ensure balances are resolved promptly
Document all collection activity, customer conversations, and payment commitments in the system
Collaborate with internal teams to resolve contract, billing, or documentation issues impacting payment
Monitor accounts for escalation, payment plan arrangements, or further collection action when necessary
Provide a high level of customer service while enforcing payment terms and maintaining firm but professional communication
Qualifications
Prior experience in accounts receivable with a strong emphasis on business to business collections
Proven ability to handle high volume collection activity while maintaining positive customer relationships
Strong verbal and written communication skills with confidence in negotiating payment resolutions
Experience working with aging reports, account reconciliation, and cash application
Comfortable navigating ERP or accounting systems and using Excel for tracking and reporting
Detail oriented, organized, and able to manage multiple accounts and priorities simultaneously
Customer service mindset with the ability to balance relationship management and firm collection efforts
Accounts Receivable Specialist (Collections) LHH Recruitment Solutions is looking for an experienced Accounts Receivable and Collections Specialist for a client in Mason, Oh. This role is responsible for managing business to business collections while maintaining positive customer relationships. The position serves as the primary point of contact for customer account inquiries, payment discussions, and resolution of past due balances, with a strong focus on timely cash application and account reconciliation. This position is temp to hire and will pay between $21 and $24/hr.
Responsibilities
Manage a portfolio of business accounts with a primary focus on collecting past due balances from primarily commercial customers
Conduct outbound calls, emails, and written correspondence to follow up on outstanding invoices and resolve payment delays
Maintain accurate aging reports and prioritize collection efforts based on risk, balance, and payment history
Work directly with customer contacts to address billing questions, disputes, and discrepancies in a professional manner
Apply customer payments accurately and timely, including ACH, wire, check, and credit card transactions
Research unapplied cash, short payments, deductions, and invoice discrepancies to ensure balances are resolved promptly
Document all collection activity, customer conversations, and payment commitments in the system
Collaborate with internal teams to resolve contract, billing, or documentation issues impacting payment
Monitor accounts for escalation, payment plan arrangements, or further collection action when necessary
Provide a high level of customer service while enforcing payment terms and maintaining firm but professional communication
Qualifications
Prior experience in accounts receivable with a strong emphasis on business to business collections
Proven ability to handle high volume collection activity while maintaining positive customer relationships
Strong verbal and written communication skills with confidence in negotiating payment resolutions
Experience working with aging reports, account reconciliation, and cash application
Comfortable navigating ERP or accounting systems and using Excel for tracking and reporting
Detail oriented, organized, and able to manage multiple accounts and priorities simultaneously
Customer service mindset with the ability to balance relationship management and firm collection efforts