Credit And Returns Representative
Minnesota Jobs, Cottage Grove, MN, United States
Credit and Returns Representative
The Credit and Returns Representative processes customer credits and returns accurately and on time, working closely with the accounting team to ensure all credits are properly recorded. This entry-level role offers training, exposure to multiple areas of the business, and clear opportunities for growth within a supportive, family-oriented environment.
Responsibilities
Process customer credits and returns accurately and in a timely manner.
Collaborate closely with the accounting department to ensure all credits are captured and not missed.
Review and analyze individual claims, identifying issues and determining appropriate resolutions.
Perform light scanning and filing of documents related to credits, returns, and claims.
Use computer systems and 10-key input to enter and update credit and return information.
Communicate clearly with internal teams to resolve discrepancies or questions related to credits and returns.
Organize and prioritize daily workload to meet deadlines and service expectations.
Work both independently and as part of a team to support overall department goals.
Essential Skills
Customer service skills with the ability to interact professionally and courteously.
Strong computer skills, including accurate 10-key data entry.
Proficiency with Microsoft Office applications.
Strong analytical and problem-solving skills to resolve individual claims.
Excellent organizational and time management abilities.
Ability to work independently and as part of a team.
Strong written and verbal communication skills.
Additional Skills & Qualifications
Openness to learning and training in credit and returns processes.
Interest in growing into other areas of the company over time.
Ability to adapt to a fast-paced environment while maintaining accuracy.
Attention to detail when handling financial and claim-related information.
Work Environment
This is an onsite role in a positive, family-owned business environment that values collaboration and long-term growth. The team offers flexible start times, with most team members beginning their day between 5:00 a.m. and 7:00 a.m. and working an eight-hour shift. You will work primarily on computers using Microsoft Office and other internal systems, with some light scanning and filing of documents. The workplace promotes a supportive and team-oriented culture where entry-level employees have the opportunity to develop their skills and advance into other areas of the company.
Job Type & Location
This is a Contract to Hire position based out of Cottage Grove, MN.
Pay and Benefits
The pay range for this position is $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace Type
This is a fully onsite position in Cottage Grove, MN.
Application Deadline
This position is anticipated to close on Apr 27, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
The Credit and Returns Representative processes customer credits and returns accurately and on time, working closely with the accounting team to ensure all credits are properly recorded. This entry-level role offers training, exposure to multiple areas of the business, and clear opportunities for growth within a supportive, family-oriented environment.
Responsibilities
Process customer credits and returns accurately and in a timely manner.
Collaborate closely with the accounting department to ensure all credits are captured and not missed.
Review and analyze individual claims, identifying issues and determining appropriate resolutions.
Perform light scanning and filing of documents related to credits, returns, and claims.
Use computer systems and 10-key input to enter and update credit and return information.
Communicate clearly with internal teams to resolve discrepancies or questions related to credits and returns.
Organize and prioritize daily workload to meet deadlines and service expectations.
Work both independently and as part of a team to support overall department goals.
Essential Skills
Customer service skills with the ability to interact professionally and courteously.
Strong computer skills, including accurate 10-key data entry.
Proficiency with Microsoft Office applications.
Strong analytical and problem-solving skills to resolve individual claims.
Excellent organizational and time management abilities.
Ability to work independently and as part of a team.
Strong written and verbal communication skills.
Additional Skills & Qualifications
Openness to learning and training in credit and returns processes.
Interest in growing into other areas of the company over time.
Ability to adapt to a fast-paced environment while maintaining accuracy.
Attention to detail when handling financial and claim-related information.
Work Environment
This is an onsite role in a positive, family-owned business environment that values collaboration and long-term growth. The team offers flexible start times, with most team members beginning their day between 5:00 a.m. and 7:00 a.m. and working an eight-hour shift. You will work primarily on computers using Microsoft Office and other internal systems, with some light scanning and filing of documents. The workplace promotes a supportive and team-oriented culture where entry-level employees have the opportunity to develop their skills and advance into other areas of the company.
Job Type & Location
This is a Contract to Hire position based out of Cottage Grove, MN.
Pay and Benefits
The pay range for this position is $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).
Workplace Type
This is a fully onsite position in Cottage Grove, MN.
Application Deadline
This position is anticipated to close on Apr 27, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.