Child Support Security
Arts In Wilmington, Raleigh, NC, United States
**Agency**Dept of Health and Human Services**Division**Social Services**Job Classification Title**Administrative Specialist II (S)**Position Number**60042211**Grade**NC09The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.**Description of Work**The North Carolina Child Support program operates in accordance with Public Law 93-647, North Carolina General Statutes 110-128-141, and federal regulations. North Carolina Child Support Services utilizes a statewide case management and financial system known as the Automated Collection and Tracking System (ACTS). This position will work within the Systems and User Support Unit, also known as the Child Support Security Team. The Child Support Security team, for the North Carolina Child Support Services is located at the Central Office in Raleigh, North Carolina. The Security Team consists of two Administrative Specialist and a new Lead Security Officer.
This position job responsibilities include the security officer, program security and IRS Pub 1075 correspondence.
Security Officer: Will ensure all reports, audits, communications, team coverage, new requirements from the state and federal IRS 1075 are implemented accurately and effectively. This position will provide customer service support to the central office, local office child support and any other department with access to the Automated Collection and Tracking System (ACTS) and all other systems utilized by Child Support. The person in this position will assist the team members in analyzing, researching, and responding to questions, concerns, and issues regarding child support security. This person is responsible for ensuring security is maintained to meet all Internal Revenue Service (IRS), federal and state mandated laws, rules and regulations for all systems accessed by child support workers.
Program Security: This position is responsible for reviewing request, granting access, changes, deletions of all user’s access in ACTS and managing all child support security forms. This position is responsible for reviewing the monthly RACF (Resource Access Control Facility) and WIRM (Web Identity Role Management) reports to ensure state child support staff access is correct. This position will conduct quarterly and annual audits of all workers with access to ACTS. Assist users with password rests for ACTS, Data Warehouse, WIRM, IDEC (Interstate Data Exchange Consortium), Smart Image Viewer and NCID (North Carline Identity Management).
IRS PUB 1075: This position is responsible for assisting and preparing annual safeguard and corrective action reports submitted to the Internal Revenue Service Department (IRS). The team collaborates with Privacy and Security, Information Technology Division (ITD) and the Internal Revenue Service (IRS) for on-site visits every three years. Corresponds with the IRS reviewer with questions/concerns regarding the states IRS inspection and field inspections. This position assist field representatives with questions pertaining to the IRS and state security requirements in the local offices.
Present security and confidentiality information to the Child Support Services staff.**Knowledge Skills and Abilities/Management Preferences**Salary Range: $41,206 - $72,13*Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.**The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.** Working knowledge of North Carolina Child Support Program* Demonstrated ability to research, analyze and interpret Federal and State laws* Proven experience working independently and managing multiple priorities* Proven experience using the Automated Collection and Tracking System**This position is funded in part through federal funds.****This position will close at 11:59 p.m. the night before the end date.****The Division of Social Services** provides direct services that address issues of poverty, family violence and exploitation. We aim to prevent abuse, neglect, and exploitation of vulnerable citizens, and promote self-reliance and self-sufficiency for individuals and families.**Compensation & Benefits:**
The State of North Carolina offers excellent comprehensive benefits.
Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
Employees also receive paid vacation, sick, and community service leave.
In addition, paid parental leave is available to eligible employees.Visit website for**Supplemental and Contact Information**The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.
We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
For more information about DHHS: .DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.
Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.
We invite all potential applicants to apply for positions for which they may be qualified.
Application Process
**Be sure to complete the application in its entirety.** *Resumes will not be accepted in lieu of completing this application.** Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.* Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.* Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.
Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.* Degrees must be received from appropriately accredited institutions.
Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.* For a list of organizations that perform this specialized service, please visit the NACES membership website at .Degree/College Credit VerificationDegrees must be received from appropriately accredited institutions.
*Transcripts, degree evaluations and cover letters may be uploaded with your application.*Veterans’ and National Guard Preference* Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge
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This position job responsibilities include the security officer, program security and IRS Pub 1075 correspondence.
Security Officer: Will ensure all reports, audits, communications, team coverage, new requirements from the state and federal IRS 1075 are implemented accurately and effectively. This position will provide customer service support to the central office, local office child support and any other department with access to the Automated Collection and Tracking System (ACTS) and all other systems utilized by Child Support. The person in this position will assist the team members in analyzing, researching, and responding to questions, concerns, and issues regarding child support security. This person is responsible for ensuring security is maintained to meet all Internal Revenue Service (IRS), federal and state mandated laws, rules and regulations for all systems accessed by child support workers.
Program Security: This position is responsible for reviewing request, granting access, changes, deletions of all user’s access in ACTS and managing all child support security forms. This position is responsible for reviewing the monthly RACF (Resource Access Control Facility) and WIRM (Web Identity Role Management) reports to ensure state child support staff access is correct. This position will conduct quarterly and annual audits of all workers with access to ACTS. Assist users with password rests for ACTS, Data Warehouse, WIRM, IDEC (Interstate Data Exchange Consortium), Smart Image Viewer and NCID (North Carline Identity Management).
IRS PUB 1075: This position is responsible for assisting and preparing annual safeguard and corrective action reports submitted to the Internal Revenue Service Department (IRS). The team collaborates with Privacy and Security, Information Technology Division (ITD) and the Internal Revenue Service (IRS) for on-site visits every three years. Corresponds with the IRS reviewer with questions/concerns regarding the states IRS inspection and field inspections. This position assist field representatives with questions pertaining to the IRS and state security requirements in the local offices.
Present security and confidentiality information to the Child Support Services staff.**Knowledge Skills and Abilities/Management Preferences**Salary Range: $41,206 - $72,13*Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.**The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.** Working knowledge of North Carolina Child Support Program* Demonstrated ability to research, analyze and interpret Federal and State laws* Proven experience working independently and managing multiple priorities* Proven experience using the Automated Collection and Tracking System**This position is funded in part through federal funds.****This position will close at 11:59 p.m. the night before the end date.****The Division of Social Services** provides direct services that address issues of poverty, family violence and exploitation. We aim to prevent abuse, neglect, and exploitation of vulnerable citizens, and promote self-reliance and self-sufficiency for individuals and families.**Compensation & Benefits:**
The State of North Carolina offers excellent comprehensive benefits.
Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
Employees also receive paid vacation, sick, and community service leave.
In addition, paid parental leave is available to eligible employees.Visit website for**Supplemental and Contact Information**The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.
We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
For more information about DHHS: .DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.
Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.In accordance with the Governor’s , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.
We invite all potential applicants to apply for positions for which they may be qualified.
Application Process
**Be sure to complete the application in its entirety.** *Resumes will not be accepted in lieu of completing this application.** Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.* Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.* Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.
Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.* Degrees must be received from appropriately accredited institutions.
Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.* For a list of organizations that perform this specialized service, please visit the NACES membership website at .Degree/College Credit VerificationDegrees must be received from appropriately accredited institutions.
*Transcripts, degree evaluations and cover letters may be uploaded with your application.*Veterans’ and National Guard Preference* Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge
#J-18808-Ljbffr