Clinical Care Coordinator
The Council on Recovery, Houston, TX, United States
The Clinical Care Coordinator provides direct clinical services and supports individuals at the point of entry into care. This role combines care coordination, walk-in engagement, and counseling services to ensure timely, appropriate, and effective behavioral health care. The position requires strong clinical skills, flexibility, and the ability to engage clients in a fast-paced, client-facing environment.
Essential Job Duties And Responsibilities
Provide care coordination services, including screening, referral, and linkage to appropriate treatment and support services
Collaborate with internal teams and external partners to ensure continuity of care
Assist clients in navigating systems of care and addressing barriers to treatment
In coordination with agency leadership, conduct outreach to referral partners to build and maintain strong relationships, including routine follow-up and expression of appreciation to support ongoing collaboration and referral engagement.
Walk-In and Frontline Support
Respond to walk-in clients with timely, compassionate, and professional support
Conduct brief screenings and needs assessments to identify appropriate services
Facilitate immediate connections to services, including crisis support when needed
Clinical Services
Provide direct clinical services, including assessment, diagnosis, treatment planning, and counseling
Deliver individual and/or group counseling using evidence-based practices
Maintain accurate, timely clinical documentation in accordance with organizational, state, and federal requirements
Training and Professional Development
Participate in ongoing training related to clinical interventions and evidence-based practices
Apply training and newly acquired skills to service delivery
Participate in clinical supervision and consultation as required
Additional Responsibilities
Comply with all organizational policies, procedures, and confidentiality requirements, including HIPAA and 42 CFR Part 2
Participate in team meetings, case staffing, and organizational initiatives
Support data collection, reporting, and outcome measurement activities as assigned
Work Environment
Primary duties are performed in an office-based setting, including care coordination and walk-in service delivery
Some community-based work may be required to support outreach, engagement, and continuity of care
Qualifications
Education and Licensure
Master’s degree in counseling, Social Work, or a related field required
Current licensure or eligibility for licensure in the State of Texas (e.g., LPC-Associate, LPC, LCSW, LCDC)
Experience
Experience in behavioral health and/or substance use treatment preferred
Experience with intake processes, care coordination, or crisis response strongly preferred
Skills and Competencies
Strong interpersonal and client engagement skills
Ability to work effectively in fast-paced, client-facing environments
Knowledge of community resources and systems of care
Commitment to trauma-informed and culturally responsive care
Preferred Qualifications
Ability to balance clinical responsibilities with access-to-care functions
Strong organizational and documentation skillsTeam-oriented with a collaborative approach
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Essential Job Duties And Responsibilities
Provide care coordination services, including screening, referral, and linkage to appropriate treatment and support services
Collaborate with internal teams and external partners to ensure continuity of care
Assist clients in navigating systems of care and addressing barriers to treatment
In coordination with agency leadership, conduct outreach to referral partners to build and maintain strong relationships, including routine follow-up and expression of appreciation to support ongoing collaboration and referral engagement.
Walk-In and Frontline Support
Respond to walk-in clients with timely, compassionate, and professional support
Conduct brief screenings and needs assessments to identify appropriate services
Facilitate immediate connections to services, including crisis support when needed
Clinical Services
Provide direct clinical services, including assessment, diagnosis, treatment planning, and counseling
Deliver individual and/or group counseling using evidence-based practices
Maintain accurate, timely clinical documentation in accordance with organizational, state, and federal requirements
Training and Professional Development
Participate in ongoing training related to clinical interventions and evidence-based practices
Apply training and newly acquired skills to service delivery
Participate in clinical supervision and consultation as required
Additional Responsibilities
Comply with all organizational policies, procedures, and confidentiality requirements, including HIPAA and 42 CFR Part 2
Participate in team meetings, case staffing, and organizational initiatives
Support data collection, reporting, and outcome measurement activities as assigned
Work Environment
Primary duties are performed in an office-based setting, including care coordination and walk-in service delivery
Some community-based work may be required to support outreach, engagement, and continuity of care
Qualifications
Education and Licensure
Master’s degree in counseling, Social Work, or a related field required
Current licensure or eligibility for licensure in the State of Texas (e.g., LPC-Associate, LPC, LCSW, LCDC)
Experience
Experience in behavioral health and/or substance use treatment preferred
Experience with intake processes, care coordination, or crisis response strongly preferred
Skills and Competencies
Strong interpersonal and client engagement skills
Ability to work effectively in fast-paced, client-facing environments
Knowledge of community resources and systems of care
Commitment to trauma-informed and culturally responsive care
Preferred Qualifications
Ability to balance clinical responsibilities with access-to-care functions
Strong organizational and documentation skillsTeam-oriented with a collaborative approach
#J-18808-Ljbffr