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Lead Senior Health and Social Care Support Worker

NHS Scotland, Pulteney, NY, United States


NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Location – West Caithness, Thurso
Post Title – Senior Health and Social Care Support Worker
18 hours per week
Salary Scale: Band 4, £29,116 - £31,670

Highland Health and Social Care Services help people from all walks of life, as well as their families or carers. The post holder will provide assistance to the Care at Home Officer to support and supervise a team of Senior Health & Social Care Support Workers within the community to deliver a high standard of holistic care to individuals and their families/carers. The post holder will provide day‑to‑day professional support to the Senior Health & Social Care Support Workers, carry out practice observations, 1‑2‑1 supervision and assist staff in ensuring compliance with mandatory training and professional registration. The post holder will undertake regular service user reviews for the in‑house Care at Home Service, independent sector providers and the wider integrated team and assist in the delivery of a person‑centred Care at Home service to meet the assessed need and personal outcomes of those referred to the service in line with the Health and Social Care Standards and Scottish Social Services Council (SSSC) codes. The post holder will work within the wider integrated multi‑disciplinary team.

Responsibilities

Provide day‑to‑day professional support to Senior Health & Social Care Support Workers.

Carry out practice observations and 1‑2‑1 supervision.

Assist staff in ensuring compliance with mandatory training and professional registration.

Undertake regular service user reviews for the in‑house Care at Home Service, independent sector providers and the wider integrated team.

Assist in the delivery of a person‑centred Care at Home service to meet the assessed need and personal outcomes of those referred to the service.

Work within the wider integrated multi‑disciplinary team.

Qualifications

Experience of working in a Health & Social Care setting.

A full, clean driving licence.

SVQ3 qualification in Health & Social Care.

A good understanding of general office practice and procedure.

Excellent communication skills.

The ability to work under pressure and respect confidentiality.

Additional Information

Effective from 1st April 2026, the Agenda for Change full‑time working week will be reduced from 37 to 36 hours. Part‑time hours will be adjusted on a pro‑rata basis. There will be an increase in the hourly rate to ensure that pay remains unaffected.

Applications are welcome from Gaelic speakers. Tha fàilte air tagraidhean bho luchd‑labhairt na Gàidhlig.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

Informal enquiries: Vicky Campbell, Caithness Care At Home Manager, telephone 01847 808551, email Vicky.campbell2@nhs.scot.

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