AISB-807 Support Officer
AbAKUS it-solutions, Sauk Trail Beach, WI, United States
We are seeking a
Support Officer
to strengthen strategic planning, stakeholder coordination, executive support, and reporting activities within a complex, structured organisation.
This role combines
strategic support, stakeholder engagement, business administration, and analytical reporting , requiring discretion, strong organisational skills, and the ability to work across departmental boundaries. The position directly supports leadership teams and contributes to effective governance, portfolio oversight, and informed decision‑making.
Strategic Planning Support
Contribute to the development of
policies, processes, standards, and guidelines
supporting strategy planning
Develop, maintain, and communicate
strategic and change plans
Provide guidance to stakeholders to ensure alignment with established planning approaches
Ensure awareness of
strategic management methods, timelines, and governance frameworks
Collect, consolidate, and analyse information to produce
reports and insights
supporting strategic management processes
Specialist Advice
Provide
detailed advisory support
within one or more areas of specialisation related to planning and operations
Maintain up‑to‑date professional knowledge within assigned specialisms
Recognise the limits of own expertise and collaborate with other specialists when required
Ensure advice provided is appropriate, accurate, and aligned with organisational needs
Stakeholder Relationship Management
Manage issues and problems by coordinating resolutions, corrective actions, and lessons learned
Implement and maintain
stakeholder engagement and communication plans
Collect and use stakeholder feedback to measure effectiveness and improve relationships
Support the development of strong, trust‑based relationships across organisational interfaces
Business & Executive Administration
Lead and coordinate
strategic initiatives across departments
Design executive‑level meeting schedules, forums, and governance calendars
Prepare agendas, define meeting objectives, and manage follow‑up actions
Support senior leadership through progress tracking, risk follow‑up, and issue resolution
Handle
highly sensitive and confidential information
with discretion
Office Administration
Organise and coordinate
large meetings, workshops, and conferences
Contribute to continuous improvement of
office administration processes and best practices
Design and optimise office administration workflows
Monitor the effectiveness of administrative support functions and propose improvements
Monitor market and industry trends related to enterprise office administration
Reporting & Data Insights
Develop and enhance
Power BI dashboards and reports
aligned with mission and portfolio performance
Prepare clear, actionable insights and management reports tailored to stakeholder needs
Facilitate consistent and effective
portfolio‑level reporting
Consolidate and analyse data and metrics from service and operational platforms
Ensure data accuracy, consistency, and alignment with organisational expectations
Ensure efficient information flow and coordination across stakeholders and interfaces
Additional Responsibilities
Perform additional tasks as required by the organisation
Act as a deputy for higher‑grade staff when necessary
Required Qualifications & Experience
Bachelor’s degree from a recognised university in a relevant field
plus at least 2 years of relevant experience
OR
In lieu of a degree,
minimum 6 years of progressive and relevant professional experience
At least
2 years of experience
in management support, coordination, planning, or professional‑level administrative roles
Proven ability to
multitask, manage priorities, and work under pressure
Demonstrated experience in presenting
complex information clearly and persuasively
Excellent written and verbal communication skills, including experience drafting
policies, reports, or briefing notes
Business process design and implementation
Resource planning and personnel coordination
Budget planning and budget management
Skills & Tools
Strong proficiency with the
Microsoft Office suite
Proven organisational, coordination, and communication skills
Certifications (Nice to Have)
Management of Risk
PRINCE2 Foundation
Highly organised, structured, and detail‑oriented
Strong sense of discretion and confidentiality
Collaborative mindset with the ability to operate across organisational boundaries
Comfortable supporting senior leadership and executive‑level governance
Analytical, proactive, and solution‑oriented
Required Security Clearance: NATO Secret
#J-18808-Ljbffr
Support Officer
to strengthen strategic planning, stakeholder coordination, executive support, and reporting activities within a complex, structured organisation.
This role combines
strategic support, stakeholder engagement, business administration, and analytical reporting , requiring discretion, strong organisational skills, and the ability to work across departmental boundaries. The position directly supports leadership teams and contributes to effective governance, portfolio oversight, and informed decision‑making.
Strategic Planning Support
Contribute to the development of
policies, processes, standards, and guidelines
supporting strategy planning
Develop, maintain, and communicate
strategic and change plans
Provide guidance to stakeholders to ensure alignment with established planning approaches
Ensure awareness of
strategic management methods, timelines, and governance frameworks
Collect, consolidate, and analyse information to produce
reports and insights
supporting strategic management processes
Specialist Advice
Provide
detailed advisory support
within one or more areas of specialisation related to planning and operations
Maintain up‑to‑date professional knowledge within assigned specialisms
Recognise the limits of own expertise and collaborate with other specialists when required
Ensure advice provided is appropriate, accurate, and aligned with organisational needs
Stakeholder Relationship Management
Manage issues and problems by coordinating resolutions, corrective actions, and lessons learned
Implement and maintain
stakeholder engagement and communication plans
Collect and use stakeholder feedback to measure effectiveness and improve relationships
Support the development of strong, trust‑based relationships across organisational interfaces
Business & Executive Administration
Lead and coordinate
strategic initiatives across departments
Design executive‑level meeting schedules, forums, and governance calendars
Prepare agendas, define meeting objectives, and manage follow‑up actions
Support senior leadership through progress tracking, risk follow‑up, and issue resolution
Handle
highly sensitive and confidential information
with discretion
Office Administration
Organise and coordinate
large meetings, workshops, and conferences
Contribute to continuous improvement of
office administration processes and best practices
Design and optimise office administration workflows
Monitor the effectiveness of administrative support functions and propose improvements
Monitor market and industry trends related to enterprise office administration
Reporting & Data Insights
Develop and enhance
Power BI dashboards and reports
aligned with mission and portfolio performance
Prepare clear, actionable insights and management reports tailored to stakeholder needs
Facilitate consistent and effective
portfolio‑level reporting
Consolidate and analyse data and metrics from service and operational platforms
Ensure data accuracy, consistency, and alignment with organisational expectations
Ensure efficient information flow and coordination across stakeholders and interfaces
Additional Responsibilities
Perform additional tasks as required by the organisation
Act as a deputy for higher‑grade staff when necessary
Required Qualifications & Experience
Bachelor’s degree from a recognised university in a relevant field
plus at least 2 years of relevant experience
OR
In lieu of a degree,
minimum 6 years of progressive and relevant professional experience
At least
2 years of experience
in management support, coordination, planning, or professional‑level administrative roles
Proven ability to
multitask, manage priorities, and work under pressure
Demonstrated experience in presenting
complex information clearly and persuasively
Excellent written and verbal communication skills, including experience drafting
policies, reports, or briefing notes
Business process design and implementation
Resource planning and personnel coordination
Budget planning and budget management
Skills & Tools
Strong proficiency with the
Microsoft Office suite
Proven organisational, coordination, and communication skills
Certifications (Nice to Have)
Management of Risk
PRINCE2 Foundation
Highly organised, structured, and detail‑oriented
Strong sense of discretion and confidentiality
Collaborative mindset with the ability to operate across organisational boundaries
Comfortable supporting senior leadership and executive‑level governance
Analytical, proactive, and solution‑oriented
Required Security Clearance: NATO Secret
#J-18808-Ljbffr