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PM Dispatch Admin

zTrip TN, Nashville, TN, United States


zTrip — North America’s largest taxi transportation provider — is seeking an Operations & Fleet Dispatcher to ensure smooth, efficient, and responsive evening operations. In this position, you’ll oversee real‑time fleet activity, assign and optimize driver routes, and act as a central link between drivers and the operations team.

This is a fast‑paced, high‑impact role that requires the ability to manage multiple priorities at once while maintaining accuracy. This is an evening position and requires consistent availability during scheduled hours.

What You’ll Do as a PM Dispatch / Admin:

Coordinate and route drivers according to demand, scheduling, and availability to ensure efficient service coverage

Track active trips and quickly address any service or logistical issues as they arise in real time

Relay route updates and operational instructions to drivers clearly and effectively

Keep accurate, up‑to‑date dispatch and routing records

Collaborate closely with operations and customer service teams to maintain quality and efficiency

Assist with customer service requests and billing

What You’ll Bring as a PM Dispatcher / Admin:

Experience in dispatching, routing, logistics, or fleet operations (preferred)

Excellent communication, organization, and multitasking abilities

Composure and strong problem‑solving skills in a fast‑paced environment

Ability to prioritize and make decisions quickly with limited information

Clear and timely communication is essential in this role

Familiarity with dispatch or fleet management software (a plus)

A valid driver’s license

What We Offer as a PM Dispatcher / Admin:

Competitive compensation

Comprehensive medical, dental, vision, and life insurance

Paid time off and paid holidays

401(k) plan with company match

Career growth and advancement opportunities

Join zTrip and play a key role in keeping our drivers and our cities moving forward!

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