CHILD SUPPORT SPECIALIST I – EMERGENCY APPOINTMENT (HOMELESSNESS)
County of Los Angeles, California, MO, United States
Overview
The LA County Board of Supervisors has declared a local state of emergency for homelessness, and the County is expanding its response to help those affected. The Department of Child Support Services seeks qualified candidates for emergency Child Support Specialist I vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
During the initial work period, you will be assessed on your work performance, which will be 100% weighted. Those who successfully pass the assessment will be considered for permanent appointment to Child Support Specialist I.
Essential Job Functions
Develops proficiency using manual and automated systems and the application of various laws, regulations, policies, and procedures related to all aspects of case management.
Locates case participants by using automated systems to establish and enforce child support obligations.
Interviews case participants in person and/or by telephone, and requests information through correspondence, to obtain needed information.
Takes sworn statements from case participants as required.
Schedules paternity tests as necessary.
Prepares necessary forms and documents for the establishment and enforcement of child support obligations using automated systems.
Responds to inquiries, provides case status information, and interprets child support policies and procedures.
Consults with attorneys, caseworkers, and probation or law enforcement officers on legal or procedural matters.
May testify in court as to statements made by parties or witnesses during interviews.
Requirements
Option I:
Two years of clerical experience assisting Child Support Officers in either the Child Support Services Department or the District Attorney’s Office.
Option II:
Three years of office clerical experience, including one or more of the following areas: 1) interviewing the public in connection with applications for employment, insurance, public assistance or similar services; 2) collections work; or 3) responsible, high‑volume public contact involving problem‑resolution and/or the exchange of technical or sensitive information and the use of an automated system.
Option III:
Completion of 60 semester units in an accredited college, nine units of which must have been in the social sciences such as sociology, psychology, anthropology, history, or political science.
You must meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
License and Physical Requirements
A valid California Class C Driver License is required, or the ability to utilize an alternative method of transportation when needed to carry out job‑related essential functions.
Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10‑pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Desirable Qualifications
Experience working for a public homelessness services agency, such as LAHSA, within the last six months.
Equal Employment Opportunity Statement
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non‑discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, visit https://employee.hr.lacounty.gov/eeo-programs/.
Testing Accommodations
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If you need a reasonable accommodation to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing‑impaired applicants may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, visit https://hr.lacounty.gov/accessibility/.
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The LA County Board of Supervisors has declared a local state of emergency for homelessness, and the County is expanding its response to help those affected. The Department of Child Support Services seeks qualified candidates for emergency Child Support Specialist I vacancies related to the homelessness crisis. Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
During the initial work period, you will be assessed on your work performance, which will be 100% weighted. Those who successfully pass the assessment will be considered for permanent appointment to Child Support Specialist I.
Essential Job Functions
Develops proficiency using manual and automated systems and the application of various laws, regulations, policies, and procedures related to all aspects of case management.
Locates case participants by using automated systems to establish and enforce child support obligations.
Interviews case participants in person and/or by telephone, and requests information through correspondence, to obtain needed information.
Takes sworn statements from case participants as required.
Schedules paternity tests as necessary.
Prepares necessary forms and documents for the establishment and enforcement of child support obligations using automated systems.
Responds to inquiries, provides case status information, and interprets child support policies and procedures.
Consults with attorneys, caseworkers, and probation or law enforcement officers on legal or procedural matters.
May testify in court as to statements made by parties or witnesses during interviews.
Requirements
Option I:
Two years of clerical experience assisting Child Support Officers in either the Child Support Services Department or the District Attorney’s Office.
Option II:
Three years of office clerical experience, including one or more of the following areas: 1) interviewing the public in connection with applications for employment, insurance, public assistance or similar services; 2) collections work; or 3) responsible, high‑volume public contact involving problem‑resolution and/or the exchange of technical or sensitive information and the use of an automated system.
Option III:
Completion of 60 semester units in an accredited college, nine units of which must have been in the social sciences such as sociology, psychology, anthropology, history, or political science.
You must meet the above requirement(s) in order to be appointed to fill any vacancies related to this recruitment.
License and Physical Requirements
A valid California Class C Driver License is required, or the ability to utilize an alternative method of transportation when needed to carry out job‑related essential functions.
Physical Class II – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10‑pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Desirable Qualifications
Experience working for a public homelessness services agency, such as LAHSA, within the last six months.
Equal Employment Opportunity Statement
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non‑discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, visit https://employee.hr.lacounty.gov/eeo-programs/.
Testing Accommodations
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If you need a reasonable accommodation to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing‑impaired applicants may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, visit https://hr.lacounty.gov/accessibility/.
#J-18808-Ljbffr