Application Support Analyst
RedStream Technology, New York, NY, United States
Applications Analyst – Financial Systems
Employee role with boutique financial services firm
Hybrid (3 days a week in office), Midtown Manhattan
RedStream Technology is searching for an application support analyst to focus supporting our client’s internal finance applications including trading and reporting applications.
Key Responsibilities
Partner directly with end users to understand functional requirements and deliver effective solutions that support a dynamic metals trading business.
Configure, update, test, and support financial systems and associated applications throughout the full system lifecycle.
Design, maintain, and support proprietary reports and analytics for accounting, controllers, physical operations, and trading teams.
Build and troubleshoot SQL queries, Business Objects reports, and related BI outputs.
Perform root-cause analysis and resolve system issues in collaboration with business users, analysts, and vendors.
Document configurations, procedures, and solutions in the internal knowledge base (wiki).
Work closely with the IS team in a collaborative, shared-work environment that values teamwork over silos.
Stay current on relevant systems and technologies through training, certifications, and seminars.
Occasionally travel internationally as required (
Required Experience & Qualifications
Minimum 5 years of experience in a corporate environment.
Hands‑on experience with mid‑to‑large‑scale ERP or financial systems (SAP, Oracle, Microsoft Dynamics, Sage, etc.).
Strong understanding of accounting principles.
Proficiency in SQL.
Experience with Business Objects or comparable BI/reporting tools.
High proficiency with Microsoft Excel (pivot tables, macros).
Familiarity with helpdesk, issue tracking, and project management tools (e.g., Jira).
Strong analytical, problem‑solving, and business writing skills with attention to detail.
Demonstrated ability to work effectively in distributed teams across US and Europe.
Ability to work independently while knowing when to elevate issues or ask for guidance.
Preferred / Advantageous Experience
Experience with UNIT4/Coda.
Exposure to Commodity Trading & Risk Management (CTRM) systems.
VB/VBA, Power BI, or experience working with web services.
Advanced Excel automation experience. Education: Bachelor’s degree in Accounting, Economics, Business Administration, Computer Science, or a related discipline.
Core Competencies
Intellectual curiosity and the ability to learn quickly.
Solution‑oriented mindset with strong analytical thinking.
Excellent communication and listening skills.
Strong time‑management skills with the ability to meet deadlines.
High integrity, accountability, and professionalism.
A collaborative, approachable style that aligns with our values: result‑oriented, service‑minded, honest, enterprising, and team‑focused.
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Employee role with boutique financial services firm
Hybrid (3 days a week in office), Midtown Manhattan
RedStream Technology is searching for an application support analyst to focus supporting our client’s internal finance applications including trading and reporting applications.
Key Responsibilities
Partner directly with end users to understand functional requirements and deliver effective solutions that support a dynamic metals trading business.
Configure, update, test, and support financial systems and associated applications throughout the full system lifecycle.
Design, maintain, and support proprietary reports and analytics for accounting, controllers, physical operations, and trading teams.
Build and troubleshoot SQL queries, Business Objects reports, and related BI outputs.
Perform root-cause analysis and resolve system issues in collaboration with business users, analysts, and vendors.
Document configurations, procedures, and solutions in the internal knowledge base (wiki).
Work closely with the IS team in a collaborative, shared-work environment that values teamwork over silos.
Stay current on relevant systems and technologies through training, certifications, and seminars.
Occasionally travel internationally as required (
Required Experience & Qualifications
Minimum 5 years of experience in a corporate environment.
Hands‑on experience with mid‑to‑large‑scale ERP or financial systems (SAP, Oracle, Microsoft Dynamics, Sage, etc.).
Strong understanding of accounting principles.
Proficiency in SQL.
Experience with Business Objects or comparable BI/reporting tools.
High proficiency with Microsoft Excel (pivot tables, macros).
Familiarity with helpdesk, issue tracking, and project management tools (e.g., Jira).
Strong analytical, problem‑solving, and business writing skills with attention to detail.
Demonstrated ability to work effectively in distributed teams across US and Europe.
Ability to work independently while knowing when to elevate issues or ask for guidance.
Preferred / Advantageous Experience
Experience with UNIT4/Coda.
Exposure to Commodity Trading & Risk Management (CTRM) systems.
VB/VBA, Power BI, or experience working with web services.
Advanced Excel automation experience. Education: Bachelor’s degree in Accounting, Economics, Business Administration, Computer Science, or a related discipline.
Core Competencies
Intellectual curiosity and the ability to learn quickly.
Solution‑oriented mindset with strong analytical thinking.
Excellent communication and listening skills.
Strong time‑management skills with the ability to meet deadlines.
High integrity, accountability, and professionalism.
A collaborative, approachable style that aligns with our values: result‑oriented, service‑minded, honest, enterprising, and team‑focused.
#J-18808-Ljbffr