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Care Coordinator

TEKsystems, Glendale, CA, United States


Location: Glendale, CA

Position Type: Contract

Schedule: Monday‑Friday 8:00 AM‑5:00 PM

Pay: $21.00/hr

Key Responsibilities

Make outbound calls to patients regarding pharmacy refills, wellness visits, and ER follow‑up

Support new authorizations and insurance/benefit verifications

Perform accurate data entry and documentation

Complete Excel‑based tasks (hide, filter, copy, paste data)

Assist with special projects delegated by leadership

Qualifications

Customer service experience

Care coordination or call center support

Prior authorization experience

Insurance or benefits verification

High‑accuracy data entry

Excel skills: hide rows/columns, copy, paste, filter

Medical terminology

Outbound calling experience

Nice‑to‑Have Skills

Project coordination

Project management

Healthcare or medical office experience

Work Environment

High‑volume workload

Team of 8 full‑time employees supported by 10 consultants

Processes shift based on project demands

Morale is low; consultants will help relieve workload and stabilize throughput

Why This Role Matters
This project team supports overwhelmed staff managing inbound calls and special projects. Your work directly impacts patient access, care coordination, and operational efficiency.

Pay and Benefits

Medical, dental & vision

Critical Illness, Accident, and Hospital coverage

401(k) Retirement Plan with pre‑tax and Roth post‑tax contributions

Voluntary life & AD&D insurance for employee and dependents

Short‑ and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave: PTO, vacation, or sick leave

Job Type & Location
Contract position based out of Glendale, CA. Fully onsite.

Application Deadline
Position is anticipated to close on Apr 24, 2026.

Equal Opportunity Statement
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

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