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Case Manager I, Mental Health and Wellness

Lone Star College, Granite Heights, WI, United States


Commitment to Mission
This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

One LSC

Student Focused

Own It

Foster Belonging

Cultivate Community

Choose Learning

Location address is 5000 Research Forest Drive, The Woodlands, TX 77381.

Purpose and Scope
Under the general supervision of the Manager - HUB Mental Health and Wellness Services, the Case Manager works with a multi-disciplinary team to provide clinical case management, outreach services and works with internal and external stakeholders to coordinate resources and support to improve the mental health and overall wellness of LSC students, faculty, and staff. Works in a highly collaborative environment that values teamwork, flexibility, and adaptability. Delivers direct clinical services, including case management, psychoeducation, triage, brief counseling, risk assessment, crisis intervention, referrals and outreach to the campus community of students, faculty and staff. May provide crisis and emergency response during after‑hours. Plays a vital role in campus‑wide mental health and wellness initiatives to the campus community. Moderate travel between LSC locations is required. Works a flexible schedule (evenings and weekends) to provide after‑hours clinical services and crisis coverage.

Essential Job Functions

Provide triage services for students seeking mental health support, including case management, psychoeducation, brief personal and career counseling, risk assessment, crisis intervention, and referrals to on‑ and off‑campus services

Develop, foster, and maintain collaborative relationships with on campus and off campus resources to ensure students are connected to appropriate services and resources

Plan and implement outreach programming, workshops, and consultation services for students, faculty, staff, and the broader community

Actively assist students in applying for local, state, and federal benefits

Consult with parents, faculty, and staff when appropriate and with proper authorization to ensure continuity of care

Support students during the appointment check‑in process, including monitoring and managing check‑in systems

Utilize the electronic health record (EHR) system and other LSC platforms to document client interactions in compliance with legal, ethical, and professional standards

Participate in multidisciplinary team meetings

Work a flexible schedule to accommodate after‑hours clinical services and crisis response coverage

Responsible for other reasonable related duties as assigned

Knowledge, Skills, and Abilities

Possesses strong knowledge of college student development and mental health issues, with sensitivity to multicultural concerns and understanding of relevant laws and regulations

Excellent customer service skills

Able to work evening/weekend outreach and emergency support as needed

Skills in coordinating, planning, and implementing targeted campus events and activities

Physical Abilities
The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule and Conditions

Equipment used includes PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment

Interface with internal and external contacts as needed to carry out the functions of the position

Work is performed in a climate‑controlled office with minimal exposure to safety hazards

Required Qualifications

Bachelor’s degree and at least 1 year of related experience, or an equivalent combination of education and experience

Preferred Qualifications

Master’s degree without license or exam, or;

LPC‑A, LMSW, LMFT‑A, LBSW, or LP‑A without independent practice

Salary
Hiring salary range is $44,793-$51,512

Benefits
Full comprehensive and competitive benefits package, generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

EEO Statement
Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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