Business Banking Specialist
PNC, Phillipsburg, NJ, United States
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Banking Specialist within PNC’s Retail Branch organization, you will be based in Phillipsburg, NJ.
Job ID: R220684
Job Summary
PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
Responsibilities
Acquire and expand share of wallet for Consumer and Business Banking opportunities under $2MM in sales revenue. Achieve business results through leadership of and productive collaboration with a wide range of ecosystem partners.
Proactively manage leads and generate referrals, leveraging experience and acquired knowledge of bank products and services to grow share of wallet and attract new consumer and business households.
Develop ecosystem leadership inside and outside of the branch as a COI. Work across a broad range of ecosystem partners, including PNCWM, PNC Private Bank, Business Banking and Mortgage, identify the resources best equipped to meet client needs, and introduce the client accordingly.
Deliver a differentiated client experience and hospitality management through advanced conversation skills, solving client problems courteously and with urgency.
Work with the branch team to help identify consumer and business banking opportunities and create referrals. Follow up on independent opportunities to expand share of wallet with consumer and business clients.
Create client loyalty and grow client share of wallet through differentiated client experience, lobby engagement activities, and education on PNC products.
Manage risk through adherence to all policies and procedures, demonstrate sound judgment within established limits, and participate in branch daily operations.
Employee Expectations
Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
Managing Risk – Assess and effectively manage all risks associated with business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework.
Qualifications
Preferred Skills:
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales.
Competencies:
Banking Products, Business Acumen, Customer Experience Management, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Prospecting, Selling, Understanding Customer Needs.
Work Experience:
Roles at this level typically require a university/college degree with less than 1 year of professional experience and/or successful completion of a formal development program.
Education:
Bachelor’s degree.
Certifications:
None required.
Pay Transparency
Base Salary: $53,040.00 – $90,200.00.
This role is incentive eligible with the payment based upon company, business and/or individual performance.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical and prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement, educational assistance, and a robust wellness program.
Paid time off includes maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; and 15 to 25 vacation days each year, depending on career level.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line and the job ID. Applicants may also call 877‑968‑7762 and say “Workday” for accommodation assistance.
Equal Employment Opportunity
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Banking Specialist within PNC’s Retail Branch organization, you will be based in Phillipsburg, NJ.
Job ID: R220684
Job Summary
PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. We encourage candidates to connect with their recruiter and hiring manager to discuss workplace expectations and confirm branch hours and shift details for this location.
Responsibilities
Acquire and expand share of wallet for Consumer and Business Banking opportunities under $2MM in sales revenue. Achieve business results through leadership of and productive collaboration with a wide range of ecosystem partners.
Proactively manage leads and generate referrals, leveraging experience and acquired knowledge of bank products and services to grow share of wallet and attract new consumer and business households.
Develop ecosystem leadership inside and outside of the branch as a COI. Work across a broad range of ecosystem partners, including PNCWM, PNC Private Bank, Business Banking and Mortgage, identify the resources best equipped to meet client needs, and introduce the client accordingly.
Deliver a differentiated client experience and hospitality management through advanced conversation skills, solving client problems courteously and with urgency.
Work with the branch team to help identify consumer and business banking opportunities and create referrals. Follow up on independent opportunities to expand share of wallet with consumer and business clients.
Create client loyalty and grow client share of wallet through differentiated client experience, lobby engagement activities, and education on PNC products.
Manage risk through adherence to all policies and procedures, demonstrate sound judgment within established limits, and participate in branch daily operations.
Employee Expectations
Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
Managing Risk – Assess and effectively manage all risks associated with business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework.
Qualifications
Preferred Skills:
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales.
Competencies:
Banking Products, Business Acumen, Customer Experience Management, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Prospecting, Selling, Understanding Customer Needs.
Work Experience:
Roles at this level typically require a university/college degree with less than 1 year of professional experience and/or successful completion of a formal development program.
Education:
Bachelor’s degree.
Certifications:
None required.
Pay Transparency
Base Salary: $53,040.00 – $90,200.00.
This role is incentive eligible with the payment based upon company, business and/or individual performance.
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical and prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement, educational assistance, and a robust wellness program.
Paid time off includes maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; and 15 to 25 vacation days each year, depending on career level.
Disability Accommodations Statement
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line and the job ID. Applicants may also call 877‑968‑7762 and say “Workday” for accommodation assistance.
Equal Employment Opportunity
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
#J-18808-Ljbffr