Seasonal Concert VIP Premium Support
Ste. Michelle Wine Estates, Woodinville, WA, United States
Overview
A seasonal, part-time Concert VIP Premium Support job in Woodinville, WA is available at Chateau Ste. Michelle. This role provides exceptional customer service experience for Chateau Ste. Michelle's Summer Concert Series VIP program. The role serves as an ambassador, exemplifying excellence in guest service and creating a welcoming, memorable experience for Concert VIP guests. This seasonal opportunity generally runs from May through September, depending on business needs, and requires availability in the evenings and on weekends.
Responsibilities
Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner, with an eagerness to meet the needs of every guest.
Learn product information to assist guests with making selections and purchases.
Operate POS/registers to sell wine and food.
Set up concert reserve chairs and VIP chairs prior to doors.
Perform any other duties requested by the tasting room management team.
Assist management with the effective, tactful, and professional enforcement of various winery policies regarding guest use of the facility.
Ensure compliance with alcohol regulations to ensure guests of LDA and monitor and control any overconsumption.
Notify leadership and security of any escalated customer service issues.
Physical Requirements
Able to lift and carry up to 50 pounds.
Stand and walk for extended periods of time.
Ability to work in various weather conditions.
Position Requirements
Must be at least 21 years of age with a high school diploma or equivalent.
MAST 12 Class Permit and Food Handler's Permit required.
Two (2) or more years of customer service experience.
Must be enthusiastic with excellent customer service skills, enjoy working with people and possess a friendly, outgoing, and positive personality.
Strong verbal/written communication skills with ability to communicate effectively in a polished, professional, and friendly manner.
Ability to work independently and productively.
History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.
Compensation
$19.45 - $25.27 per hour based upon relevant experience. At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.
Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the Equal Employment Opportunity is The Law poster. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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A seasonal, part-time Concert VIP Premium Support job in Woodinville, WA is available at Chateau Ste. Michelle. This role provides exceptional customer service experience for Chateau Ste. Michelle's Summer Concert Series VIP program. The role serves as an ambassador, exemplifying excellence in guest service and creating a welcoming, memorable experience for Concert VIP guests. This seasonal opportunity generally runs from May through September, depending on business needs, and requires availability in the evenings and on weekends.
Responsibilities
Be friendly, courteous, and capable of interacting with a wide variety of personalities in a professional and polite manner, with an eagerness to meet the needs of every guest.
Learn product information to assist guests with making selections and purchases.
Operate POS/registers to sell wine and food.
Set up concert reserve chairs and VIP chairs prior to doors.
Perform any other duties requested by the tasting room management team.
Assist management with the effective, tactful, and professional enforcement of various winery policies regarding guest use of the facility.
Ensure compliance with alcohol regulations to ensure guests of LDA and monitor and control any overconsumption.
Notify leadership and security of any escalated customer service issues.
Physical Requirements
Able to lift and carry up to 50 pounds.
Stand and walk for extended periods of time.
Ability to work in various weather conditions.
Position Requirements
Must be at least 21 years of age with a high school diploma or equivalent.
MAST 12 Class Permit and Food Handler's Permit required.
Two (2) or more years of customer service experience.
Must be enthusiastic with excellent customer service skills, enjoy working with people and possess a friendly, outgoing, and positive personality.
Strong verbal/written communication skills with ability to communicate effectively in a polished, professional, and friendly manner.
Ability to work independently and productively.
History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.
Compensation
$19.45 - $25.27 per hour based upon relevant experience. At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.
Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the Equal Employment Opportunity is The Law poster. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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