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Import Coordinator

People Freight | Freight Forwarding & Logistics Recruitment Specialists, Atlanta, GA, United States


Overview
The Import Coordinator is responsible for managing and coordinating international import shipments via ocean and air freight from origin to final delivery. This role ensures compliance with U.S. Customs regulations, timely movement of cargo, accurate documentation, and exceptional customer service. The ideal candidate is detail-oriented, organized, and experienced in end-to-end import operations within a freight forwarding environment.

Office-based role in Atlanta, GA

Competitive salary up to $65,000

Benefits package (health insurance, PTO, paid holidays, retirement options)

Opportunity to grow within a dynamic and global logistics organization

Key Responsibilities

Coordinate and manage international import shipments for both ocean and air freight

Track shipments from origin through final delivery and proactively communicate status updates to customers

Prepare, review, and process import documentation including bills of lading, commercial invoices, packing lists, ISF filings, and arrival notices

Ensure compliance with U.S. Customs, CBP regulations, TSA, FDA, USDA, and other applicable government agencies

Work closely with overseas agents, airlines, steamship lines, trucking companies, customs brokers, and warehouses

Monitor shipment milestones, identify potential delays, and implement corrective actions

Verify freight rates, issue billing instructions, and ensure accurate invoicing and cost control

Resolve shipment discrepancies, claims, and customer issues in a timely and professional manner

Maintain accurate records within the freight forwarding system and ensure data integrity

Support internal teams and management with reporting and operational tasks as needed

Required Qualifications

2–5 years of experience in import operations within a freight forwarding or logistics company

Hands-on experience handling both ocean and air import shipments

Strong knowledge of international shipping documents and import compliance requirements

Familiarity with U.S. Customs procedures and Incoterms

Proficiency with freight forwarding software and Microsoft Office (Excel, Outlook, Word)

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