Technology Account Manager
Vector Talent Solutions, Gastonia, NC, United States
Technology Services Account Manager
Location: Gastonia, NC (Onsite)
Compensation: $55k - $65k base + commission
A growing Managed Services Provider is seeking a Technology Services Account Manager to drive revenue growth across an existing client base while actively developing new business within the local market.
This role is a blend of account management and outside sales, with a strong emphasis on business development. While you will inherit a small book of accounts, this position requires someone who is comfortable prospecting, handling rejection, and building new relationships in the small to mid-sized business space.
This is an onsite role based in the Gastonia/Charlotte market. Candidates must already be local and connected within the area.
What You’ll Be Doing
Manage and grow a portfolio of existing Managed IT clients
Own the full client relationship, including service reviews, satisfaction, and expansion opportunities
Conduct regular client check-ins and lead Quarterly Business Reviews
Build and maintain 3-year technology roadmaps and budgets for clients
Identify and drive opportunities such as hardware refreshes, network upgrades, cloud migrations, and telephony solutions
Generate and present quotes for renewals, projects, and upgrades
Actively prospect and develop new business within the local SMB market
Build relationships with small to mid-sized businesses across the Gastonia/Charlotte area
Handle cold outreach, networking, and in-person meetings to generate new opportunities
Maintain a consistent pipeline through disciplined sales activity
Partner with internal engineering and sales teams to deliver solutions
Ensure timely renewal of licenses, warranties, and support agreements
Proactively address end-of-life equipment and system upgrades
Role Breakdown
75% outside sales and business development
25% account management and client retention
What They’re Looking For
2–3+ years of experience in B2B outside sales, account management, or a client-facing sales role
Must have true outside sales experience
Must have experience selling into businesses, not consumers
Proven ability to prospect, handle rejection, and build pipeline from scratch
Experience selling into small to mid-sized businesses (SMB) required
Background in MSP, IT services, or technology solutions is preferred, but not required
Strong communication and relationship-building skills
Highly organized with the ability to manage multiple clients and opportunities
Self-driven, resilient, and comfortable working independently
Working knowledge of IT environments is helpful
Hardware, networking, Office 365, LAN/WAN concepts
Compensation:
$65,000 per year
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Location: Gastonia, NC (Onsite)
Compensation: $55k - $65k base + commission
A growing Managed Services Provider is seeking a Technology Services Account Manager to drive revenue growth across an existing client base while actively developing new business within the local market.
This role is a blend of account management and outside sales, with a strong emphasis on business development. While you will inherit a small book of accounts, this position requires someone who is comfortable prospecting, handling rejection, and building new relationships in the small to mid-sized business space.
This is an onsite role based in the Gastonia/Charlotte market. Candidates must already be local and connected within the area.
What You’ll Be Doing
Manage and grow a portfolio of existing Managed IT clients
Own the full client relationship, including service reviews, satisfaction, and expansion opportunities
Conduct regular client check-ins and lead Quarterly Business Reviews
Build and maintain 3-year technology roadmaps and budgets for clients
Identify and drive opportunities such as hardware refreshes, network upgrades, cloud migrations, and telephony solutions
Generate and present quotes for renewals, projects, and upgrades
Actively prospect and develop new business within the local SMB market
Build relationships with small to mid-sized businesses across the Gastonia/Charlotte area
Handle cold outreach, networking, and in-person meetings to generate new opportunities
Maintain a consistent pipeline through disciplined sales activity
Partner with internal engineering and sales teams to deliver solutions
Ensure timely renewal of licenses, warranties, and support agreements
Proactively address end-of-life equipment and system upgrades
Role Breakdown
75% outside sales and business development
25% account management and client retention
What They’re Looking For
2–3+ years of experience in B2B outside sales, account management, or a client-facing sales role
Must have true outside sales experience
Must have experience selling into businesses, not consumers
Proven ability to prospect, handle rejection, and build pipeline from scratch
Experience selling into small to mid-sized businesses (SMB) required
Background in MSP, IT services, or technology solutions is preferred, but not required
Strong communication and relationship-building skills
Highly organized with the ability to manage multiple clients and opportunities
Self-driven, resilient, and comfortable working independently
Working knowledge of IT environments is helpful
Hardware, networking, Office 365, LAN/WAN concepts
Compensation:
$65,000 per year
#J-18808-Ljbffr