Technical Account Manager
Vector Talent Solutions, Gastonia, NC, United States
Our Client is Hiring: :
Technology Services Account Manager (Onsite | Gastonia, NC)
Compensation:
base + commission
A growing
Managed Services Provider (MSP)
is looking for a
Technology Services Account Manager
to drive revenue growth across an existing client base while building new business throughout the
Gastonia/Charlotte SMB market .
This is a true
outside sales + account management
role. Youll inherit a small book of business, but success here is driven by
prospecting, networking, and consistently building pipeline . Were looking for someone
already local
to the area with strong market familiarity and connections.
What youll be doing
Manage and grow a portfolio of existing Managed IT clients
Own client relationships: service reviews, satisfaction, and expansion opportunities
Conduct regular client check-ins and lead
Quarterly Business Reviews (QBRs)
Build
3-year technology roadmaps and budgets
for clients
Identify and drive opportunities (hardware refresh, network upgrades, cloud migrations, telephony, etc.)
Generate and present quotes for renewals, projects, and upgrades
Actively prospect and develop new business in the local SMB market
Conduct cold outreach, networking, and in-person meetings to generate opportunities
Maintain a consistent pipeline through disciplined sales activity
Partner with internal engineering and sales teams to deliver solutions
Ensure timely renewal of licenses, warranties, and support agreements
Proactively address end-of-life equipment and modernization needs
Role breakdown
75%
outside sales & business development
25%
account management & client retention
What were looking for
23+ years
in B2B outside sales, account management, or client-facing sales
True outside sales experience required
(not inside sales)
Experience selling into
businesses (not consumers)
Proven ability to prospect, handle rejection, and build pipeline from scratch
Experience selling into
SMB
required
MSP/IT services/technology sales experience preferred (not required)
Strong communication, relationship-building, and organization skills
Self-driven, resilient, and comfortable working independently
Working knowledge of IT concepts is helpful (hardware, networking, O365, LAN/WAN)
Location:
Onsite in
Gastonia, NC
(serving the Gastonia/Charlotte market)
Note:
Candidates must already be local.
Interested (or know someone who is)?
Message david Jeter , djeter@vectortalentsolutions.com directly
to learn more and discuss next steps.
Technology Services Account Manager (Onsite | Gastonia, NC)
Compensation:
base + commission
A growing
Managed Services Provider (MSP)
is looking for a
Technology Services Account Manager
to drive revenue growth across an existing client base while building new business throughout the
Gastonia/Charlotte SMB market .
This is a true
outside sales + account management
role. Youll inherit a small book of business, but success here is driven by
prospecting, networking, and consistently building pipeline . Were looking for someone
already local
to the area with strong market familiarity and connections.
What youll be doing
Manage and grow a portfolio of existing Managed IT clients
Own client relationships: service reviews, satisfaction, and expansion opportunities
Conduct regular client check-ins and lead
Quarterly Business Reviews (QBRs)
Build
3-year technology roadmaps and budgets
for clients
Identify and drive opportunities (hardware refresh, network upgrades, cloud migrations, telephony, etc.)
Generate and present quotes for renewals, projects, and upgrades
Actively prospect and develop new business in the local SMB market
Conduct cold outreach, networking, and in-person meetings to generate opportunities
Maintain a consistent pipeline through disciplined sales activity
Partner with internal engineering and sales teams to deliver solutions
Ensure timely renewal of licenses, warranties, and support agreements
Proactively address end-of-life equipment and modernization needs
Role breakdown
75%
outside sales & business development
25%
account management & client retention
What were looking for
23+ years
in B2B outside sales, account management, or client-facing sales
True outside sales experience required
(not inside sales)
Experience selling into
businesses (not consumers)
Proven ability to prospect, handle rejection, and build pipeline from scratch
Experience selling into
SMB
required
MSP/IT services/technology sales experience preferred (not required)
Strong communication, relationship-building, and organization skills
Self-driven, resilient, and comfortable working independently
Working knowledge of IT concepts is helpful (hardware, networking, O365, LAN/WAN)
Location:
Onsite in
Gastonia, NC
(serving the Gastonia/Charlotte market)
Note:
Candidates must already be local.
Interested (or know someone who is)?
Message david Jeter , djeter@vectortalentsolutions.com directly
to learn more and discuss next steps.