Human Resources Manager
City of Kingman, Kingman, AZ, United States
About The Role
Human Resources Manager (Human Resources/Risk Management) – City of Kingman. The HR Manager will provide leadership and operational oversight of the City’s human resources programs, including employee relations, recruitment, classification and compensation, benefits administration, compliance, and organizational development.
As a key partner to the Human Resources/Risk Management Director, you will ensure effective delivery of HR services, consistent application of policies, and alignment with organizational goals. You will manage complex employee relations matters, supervise staff, and implement strategic HR initiatives. You will serve as a trusted advisor to leadership, providing practical guidance on employee relations, policy application, and risk management while supporting a workplace culture grounded in respect, accountability, and public service.
Success in this role requires the ability to lead through others, develop staff, set clear expectations, and maintain accountability while engaging in complex or high‑risk matters. This management program stresses high quality service, compliance, and continuous improvement.
What You'll Need To Be Successful In This Role
Demonstrated experience independently managing complex employee relations matters, advising leadership on discipline, investigations, and risk mitigation.
Proven ability to lead through others by setting expectations, delegating effectively, and holding staff accountable for quality and outcomes.
Demonstrated success in developing HR staff, including coaching, performance management, and building capability.
Ability to balance leadership responsibilities with operational involvement, ensuring the team—not the manager—owns day‑to‑day execution.
Experience establishing or improving processes, workflows, and accountability systems.
Strong working knowledge of employment law, HR best practices, and policy interpretation.
Experience conducting or overseeing workplace investigations with a focus on consistency and defensibility.
Ability to coach and influence leaders, including in difficult or high‑stakes situations.
Experience across multiple HR functions (recruitment, classification/compensation, benefits, HRIS, professional development, and performance management).
Strong analytical and organizational skills with the ability to manage competing priorities.
High level of professional judgment, discretion, and confidentiality.
Minimum Qualifications
Bachelor’s degree in Human Resources, Public Administration, Business Administration, or related field + Five (5) years progressively responsible HR experience across multiple functional areas.
Two (2) years of supervisory experience. Public sector HR experience preferred.
Preferred certifications: SHRM‑CP/SCP, PHR/SPHR, or ICMA‑CP.
Valid Arizona driver’s license or the ability to obtain one within six (6) months of hire.
Equivalent combination of education and experience may be considered.
What You’ll Do For The City Of Kingman
Employee Relations & Workplace Investigations (35%)
Oversee the City’s employee relations program to ensure consistent, fair, and legally compliant handling of workplace issues. Provide guidance on disciplinary practices and risk mitigation strategies. Advocate for early resolution while respecting employee rights.
HR Operations & Program Management (20%)
Oversee daily operations for the Human Resources division. Ensure effective delivery of core HR services—recruitment, classification, compensation, benefits, HRIS, and performance management. Evaluate and improve HR processes, systems, and service delivery while ensuring compliance with City policies.
Classification, Compensation & Benefits (20%)
Support classification and compensation programs, including job evaluations, salary administration, and market analysis. Develop compensation strategies aligned with organizational goals. Participate in workforce planning and organizational development. Oversee employee benefits programs and coordinate with vendors to deliver effective programs.
Budget, Strategy & Communication (15%)
Assist in preparing and administering the HR budget. Contribute to strategic planning, staffing, and service delivery initiatives. Serve as a liaison with departments, legal counsel, regulatory agencies, and external partners. Represent the City in hearings, investigations, and employment‑related proceedings. Prepare and present reports, policies, and recommendations to leadership, boards, and stakeholders.
Leadership & Staff Development (10%)
Plan, assign, and evaluate staff work; provide coaching and professional development. Ensure accountability, quality, and adherence to policies and procedures. Address personnel matters including hiring, discipline, and performance management.
Work Environment
The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Commitment to Safety and Wellness
The City of Kingman is committed to ensuring a safe, healthful workplace for all employees. Every person in the organization assumes responsibility for individual and organizational safety, and the City maintains an accident and illness prevention program and a comprehensive wellness program. Supervisors are responsible for enforcing safety rules and eliminating hazards while leading safety and wellness efforts by example.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. This job description is subject to change as the needs and requirements of the position change.
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Human Resources Manager (Human Resources/Risk Management) – City of Kingman. The HR Manager will provide leadership and operational oversight of the City’s human resources programs, including employee relations, recruitment, classification and compensation, benefits administration, compliance, and organizational development.
As a key partner to the Human Resources/Risk Management Director, you will ensure effective delivery of HR services, consistent application of policies, and alignment with organizational goals. You will manage complex employee relations matters, supervise staff, and implement strategic HR initiatives. You will serve as a trusted advisor to leadership, providing practical guidance on employee relations, policy application, and risk management while supporting a workplace culture grounded in respect, accountability, and public service.
Success in this role requires the ability to lead through others, develop staff, set clear expectations, and maintain accountability while engaging in complex or high‑risk matters. This management program stresses high quality service, compliance, and continuous improvement.
What You'll Need To Be Successful In This Role
Demonstrated experience independently managing complex employee relations matters, advising leadership on discipline, investigations, and risk mitigation.
Proven ability to lead through others by setting expectations, delegating effectively, and holding staff accountable for quality and outcomes.
Demonstrated success in developing HR staff, including coaching, performance management, and building capability.
Ability to balance leadership responsibilities with operational involvement, ensuring the team—not the manager—owns day‑to‑day execution.
Experience establishing or improving processes, workflows, and accountability systems.
Strong working knowledge of employment law, HR best practices, and policy interpretation.
Experience conducting or overseeing workplace investigations with a focus on consistency and defensibility.
Ability to coach and influence leaders, including in difficult or high‑stakes situations.
Experience across multiple HR functions (recruitment, classification/compensation, benefits, HRIS, professional development, and performance management).
Strong analytical and organizational skills with the ability to manage competing priorities.
High level of professional judgment, discretion, and confidentiality.
Minimum Qualifications
Bachelor’s degree in Human Resources, Public Administration, Business Administration, or related field + Five (5) years progressively responsible HR experience across multiple functional areas.
Two (2) years of supervisory experience. Public sector HR experience preferred.
Preferred certifications: SHRM‑CP/SCP, PHR/SPHR, or ICMA‑CP.
Valid Arizona driver’s license or the ability to obtain one within six (6) months of hire.
Equivalent combination of education and experience may be considered.
What You’ll Do For The City Of Kingman
Employee Relations & Workplace Investigations (35%)
Oversee the City’s employee relations program to ensure consistent, fair, and legally compliant handling of workplace issues. Provide guidance on disciplinary practices and risk mitigation strategies. Advocate for early resolution while respecting employee rights.
HR Operations & Program Management (20%)
Oversee daily operations for the Human Resources division. Ensure effective delivery of core HR services—recruitment, classification, compensation, benefits, HRIS, and performance management. Evaluate and improve HR processes, systems, and service delivery while ensuring compliance with City policies.
Classification, Compensation & Benefits (20%)
Support classification and compensation programs, including job evaluations, salary administration, and market analysis. Develop compensation strategies aligned with organizational goals. Participate in workforce planning and organizational development. Oversee employee benefits programs and coordinate with vendors to deliver effective programs.
Budget, Strategy & Communication (15%)
Assist in preparing and administering the HR budget. Contribute to strategic planning, staffing, and service delivery initiatives. Serve as a liaison with departments, legal counsel, regulatory agencies, and external partners. Represent the City in hearings, investigations, and employment‑related proceedings. Prepare and present reports, policies, and recommendations to leadership, boards, and stakeholders.
Leadership & Staff Development (10%)
Plan, assign, and evaluate staff work; provide coaching and professional development. Ensure accountability, quality, and adherence to policies and procedures. Address personnel matters including hiring, discipline, and performance management.
Work Environment
The work environment characteristics attached to the job description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Commitment to Safety and Wellness
The City of Kingman is committed to ensuring a safe, healthful workplace for all employees. Every person in the organization assumes responsibility for individual and organizational safety, and the City maintains an accident and illness prevention program and a comprehensive wellness program. Supervisors are responsible for enforcing safety rules and eliminating hazards while leading safety and wellness efforts by example.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. This job description is subject to change as the needs and requirements of the position change.
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