IT Help Desk Specialist: Windows, AD & O365

CAE is seeking a detail-oriented IT Support Specialist to assist end users in resolving hardware and software issues. Responsibilities include troubleshooting, client setup, and maintaining service level agreements. The ideal candidate will have extensive experience with MS Windows 11 and Microsoft Office 365, along with strong customer service and analytical skills. Compliance with security policies and the possibility for a DoD Security Clearance are necessary. This position is in Arlington, Texas, with a requirement for rotating on-call support.
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