Care Coordinator
PetVet Care Centers, Los Angeles, CA, United States
PetVet Care Centers' Ambassador Dog & Cat Hospital is currently seeking a
Receptionist
to join their team!
Position Overview
The Customer Service Representative / Receptionist contributes to the success of a high‑performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Key Responsibilities
Provides excellent customer service in person, over the phone, and during high‑stress situations.
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
Assists with medication pickups, inquiries, and provides information about services and products.
Inputs and manages data in practice management software, including billing and accounts.
Assists with retail sales, weighing pets, processing faxes, and maintaining records.
Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.
Qualifications (Required)
Experience as a receptionist in a veterinary hospital.
Schedule
Monday‑Saturday. Some availability sufficient.
Benefits
Medical, dental, and vision insurance
Paid parental leave (birth, adoption, foster)
401(k) with discretionary contribution
Team member pet discounts
Emotional wellbeing support— including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle—a relief fund for team members facing personal hardship
Local hospital culture backed by national resources
Pay Range
$17—$21 USD
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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Receptionist
to join their team!
Position Overview
The Customer Service Representative / Receptionist contributes to the success of a high‑performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Key Responsibilities
Provides excellent customer service in person, over the phone, and during high‑stress situations.
Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
Assists with medication pickups, inquiries, and provides information about services and products.
Inputs and manages data in practice management software, including billing and accounts.
Assists with retail sales, weighing pets, processing faxes, and maintaining records.
Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.
Qualifications (Required)
Experience as a receptionist in a veterinary hospital.
Schedule
Monday‑Saturday. Some availability sufficient.
Benefits
Medical, dental, and vision insurance
Paid parental leave (birth, adoption, foster)
401(k) with discretionary contribution
Team member pet discounts
Emotional wellbeing support— including Calm app access and 24/7 EAP
CE stipends and career development resources
Grant Circle—a relief fund for team members facing personal hardship
Local hospital culture backed by national resources
Pay Range
$17—$21 USD
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
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