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Utilization Review Resource Specialist

CoxHealth, Des Moines, IA, United States


Facility
Remote Missouri: 1423 North Jefferson Avenue, Springfield, Missouri, United States of America, 65802

Department
1665 Utilization Review

Scheduled Weekly Hours
40

Hours
8:00-4:30 PM

Work Shift
Day Shift (United States of America)

About CoxHealth
CoxHealth is a Leading Healthcare System Serving 25 Counties Across Southwest Missouri And Northern Arkansas. The Organization Includes Six Hospitals, 5 ERs, And Over 80 Clinics. CoxHealth Has Earned The Following Honors For Workplace Excellence:

Named one of Modern Healthcare’s Best Places to work five times.

Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.

Acknowledged by Forbes as one of the Best Employers for New Grads.

Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)

For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description
Under the Direction of the program Director, Manager and/or Supervisor, the resource specialist is accountable for facilitating confirming and/or accurately documenting insurance authorization information. The position will respond to the utilization review department and central access department requests for assistance with authorization confirmation and/or entry into the computer system.

Education
High school diploma or equivalent. (Required)

Experience
One year hospital and/or healthcare experience (Preferred).

Skills

Good communication skills – Ability to communicate effectively in written format and/or oral presentations

Strong analytical & problem solving skills; semi-independent in decision making

Ability to maintain organization in a changing environment

Exhibit initiative, responsibility & flexibility

Must be able to initiate and understand research related to projects

Learn and appropriately utilize all required computer applications, including but not limited to E-mail, Windows-based or Microsoft programs

Ability to write effective documentation for processes and procedures

Ability to make routine decisions in accordance with departmental policies and procedures

Licensure/Certification/Registration
N/A

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