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HR GENERALIST - TOTAL REWARDS - 04212026- 76973

State of Tennessee, Nashville, TN, United States


Job Overview
Total Rewards HR Generalist 2 position within TennCare’s Administration and Talent Management Department, located in Nashville, TN. The role is part of a hybrid work environment with both remote and in‑office responsibilities.

Criminal background check required.

Qualifications

Graduation from an accredited college or university with a bachelor's degree and at least three years of professional human resources experience.

Additional graduate coursework in human resources administration or related fields may substitute for required experience on a year-for-year basis, up to one year.

Qualifying full‑time professional or paraprofessional human resources experience may substitute for the required education on a year-for-year basis, up to four years.

Responsibilities

Interpret and provide guidance on current human resources rules, regulations, policies, procedures, and documents, facilitating understanding, communication, and compliance.

Prepare, process, review, audit, and correct a broad range of HR documents, including appointments, promotions, demotions, reclassifications, separations, terminations, transfers, retirements, security access changes, confidential transactions, and related data.

Analyze, audit, and maintain reports on attendance, benefits, equal employment opportunity issues, classification and organizational structure, selection and retention, occupational safety and health, employee relations, salary plans, and other HR metrics; provide recommendations for action.

Assist internal partners with employee relations investigations, qualifications evaluations, background checks, interview question development, employment and retention decisions, and time and attendance issues for workers’ compensation, FMLA, and other leaves.

Maintain accurate employee data, including scheduling, personal information, leave, workers’ compensation, and other HR transactions in state‑specific database tracking software, electronic and paper logs, spreadsheets, and forms.

Determine employee eligibility for benefits such as FMLA, workers’ compensation, and insurance qualifying events; resolve benefit, time, attendance, and pay issues in accordance with applicable laws, rules, and procedures.

Conduct agency‑specific training, orientation/on‑boarding, and benefits meetings for employees, explaining benefit options and related procedures.

Manage employee files and departmental documentation to support organization, research, and partner requests.

Competencies

Customer Focus

Manages Ambiguity

Manages Complexity

Organizational Savvy

Decision Quality

Knowledge

Personnel and Human Resources

Customer and Personal Service

Law and Government

Administration and Management

Clerical

Skills

Critical Thinking

Judgment and Decision Making

Active Learning and Listening

Service Orientation

Coordination

Abilities

Inductive and Deductive Reasoning

Problem Sensitivity

Information Ordering

Oral Comprehension and Expression

Written Comprehension and Expression

Tools & Equipment

Computers

Phones

Copier/Scanner/Printer/Fax Machine

Calculator

Other office equipment as required

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