IT Operator - Desktop Support - On-site

Description

Location:

100% on-site: Pensacola, FL, Vienna, VA or Winchester, VA

Shift Options:

6am-2:30pm, 8am-4:30pm, 10am-6:30pm all CDT M-F

Key Requirements
EXCELLENT interpersonal skills are a MUST
Quality customer service skills
Patience
Ability to work with other team members (Team first attitude)
Adaptability to a fast-paced environment
Technical Knowledge/Skills
Troubleshooting Skills
Oral/Written Communication Skills
Ticketing System experience (ServiceNow)
Windows 10 Experience
Microsoft Active Directory
Experience with desktop imaging technologies (MDT, LTI, ZTI)
Microsoft Office/365, Microsoft Outlook, IBM Lotus Notes
HP, Canon, and Toshiba printer support
Nice to Haves
A+ Certification
Windows 10 Certification
Awareness of security of financial institutions
SCCM entry-level knowledge
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